I visited this Subway today and had a terrible experience. When I arrived, the cashier was mopping and refused to let me inside, telling me to wait 20 minutes outside. I explained that I’m a customer and he could finish mopping later, but he still blocked the door.
A lady from the kitchen asked why I was waiting outside, and when I told her, she let me in. At that point, the cashier started saying bad words at me — even though I was with my 10‑year‑old child. He said he didn’t care about kids and continued being rude.
His name is Jose
Completely unprofessional, disrespectful, and unacceptable behavior. Management needs to address this immediately.
Amazing food and service!
CD
candrise dixson
Jul 22, 2026
Super fast paced the server was great and attentive, and the lobby was very clean !
NL
Nicole Lehmen
Jul 5, 2026
Sandwich has nothing on it. The meat is flat not folded so it tastes even more light. Ordered extra meat and extra cheese. Not there. Tried to call the store and it rings forever
I would like to report a very disappointing experience with my pickup order.
I placed my order through the Subway app, and it stated that my order would be ready for pickup by 7:15 PM. However, when I arrived, my order was not ready, and I had to wait so long to receive it.
During that time, I noticed that several customers who arrived after me had their orders prepared before mine. Additionally, one of the employees had to ask me whether one of the sandwiches was supposed to be without cheese, even though the order details were already available in the app. This showed a lack of attention to the order instructions.
The customer service was also very poor. One of the male employees was unprofessional, appeared to be laughing and talking about me with someone on the phone, and told me that he did not need my feedback when I raised my concerns. I found this behavior disrespectful and unacceptable.
To make matters worse, my sandwich was not toasted as ordered.
Because of the delay, I missed an appointment. I would appreciate it if you could look into this matter, provide coaching to the staff involved, and ensure that mobile pickup orders are handled properly in the future.
Thank you for your attention to this issue. I would appreciate a response from management.