Ordered my food on the app to avoid the line. Waited for the app tracker to confirm my order was ready before going in. When I went in, the guy behind the counter (Mason) asked if I placed an online order. I confirmed I had, and provided my name. He proceeds to tell me "oh, I'll start it in a minute. We're busy." When I told him the app said it was ready and that's why I came in to pick it up. He just said "oh" and continued to take care of orders for new customers coming in. App said it was ready at 7:50pm. Didn't get my food until 8:17 only AFTER I got in line. I'm guessing they have some kind of metrics in their system and someone marked it ready so the store looks better when reports are run. I had ice cream in the car melting waiting for them... disappointing and defeats the purpose of their "express pick up".
DW
Demond West
Sep 22, 2026
5.0
I dont know this guys name but he tried to hit on me. I told him hell no.
JS
Joe Texas Specialist
Sep 22, 2026
5.0
Best crew around! Thank you for caring!!!
TT
TommyHollywood
Sep 6, 2026
1.0
So apparently the rude punk kids at this location can’t read. When you place a mobile order and say dressing on the side the drown the salad in dressing. Then when you confront them they get this huge attitude. I miss the days of actual customer service. They say they can’t remake order without a manager and there isn’t one. It’s a holiday weekend and there is no one in charge. No wonder this place is a joke.
AL
Arazeli Lugo
Aug 23, 2026
1.0
Terrible to start off. The first girl was giving us an attitude The Whole time secondly the second girl I ask for mayo and then I asked if she could put more please. And she put pepper corn ranch how was that even possible thirdly the guy was no help at all and not only that they never changed there gloves like There are many people with allergies and not only that but stander food handling class I 100% suggest because cross contamination is a thing
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