Subway

Reseñas

• HS

  Htx Supply

  4 days ago
  1.0
  Date: Friday, August 22 I would like to report a very disappointing experience today involving two employees. The people working are very unclean,I had serious concerns about hygiene and food-safety practices. While preparing customers’ sandwiches, the employees were touching the cash register and then handling food without changing their gloves or properly washing their hands. This appeared very unhygienic and raised concerns about proper food-handling procedures. The customer service was also extremely poor. The employees had a very unprofessional and unfriendly attitude and did not communicate properly with customers. They did not provide basic courtesy, such as saying “thank you,” and their behavior made the experience very unpleasant. Please make sure employees receive proper training in food safety, hygiene, customer service, communication, and professional behavior. I hope management takes this complaint seriously and addresses these concerns promptly.
• VR

  Vin Rein

  Aug 4, 2026
  2.0
  Giving a 2 star. Let me explain. Guy serving was nice but they were under staffed. Now the reason I’m giving such a low rating is - well I think they need a surprise health inspection, some of their products just seem like they were old. Salami was browning. Lettuce was growing. Tomato’s all wrinkly and soggy. Jalapeños too. Just. Over all looks like they weren’t trying to throw away food so they try to use the old stuff up. Someone can get sick from this.
• TM

  Thomas Mathai

  Aug 3, 2026
  1.0
  The employee gave me a baffled, mean look as I walked in this evening to order a couple of sandwiches. No acknowledgement or even a simple greeting as I walked in. The employee was working on 2 sandwiches while looking at the online order slip. There was no one in line. So I sat down and waited for my turn to order. It was a painfully slow and long process to watch this employee making those 2 sandwiches as he walked in and out of the backroom 3 times with a single slice of meat each time in his hands. Then he realized something and brought the whole bin out of the backroom, placed one more slice of meat and walked back again to the backroom with the whole bin in his hand without refilling his work bin. This whole process went on for over 20 minutes for 2 sandwiches, one with meatballs and the other with Ham. When it was my turn to order and I asked for a turkey sandwich, he mentions that they were out of turkey. I wish he would have told me at the beginning and not wasted my time. Sensible employees at other food stores greet you or acknowledge you as you walk into their store. That's when they also tell you if they are out of an item especially if its a regularly ordered item like a Turkey sandwich. I left the store without saying or ordering anything knowing very well that it was a mistake to stop by here to get food. That was a Horrible employee. This is not a food place that I will ever be returning back to.
• LW

  Leslie Keeton Williams

  Jul 5, 2026
  1.0
  It was clean. There was a nice gentleman who was not trained well and the sandwich was a trainwreck. There was another gentleman that was incredibly rude, confrontational. When I walked in he asked what I wanted and I said I had an online order to which he responded "Well it's not done yet!" When questioned about why we were not receiving something we paid for, I was mocked. He also did not step in to help the overwhelmed gentleman who was not being rather successful with a four sandwich online order. I got home and the thing I didn't see on my sandwich (I specifically was mocked for this) wasn't on my sandwich. He was already angry that I reminded them to toast my meatball. And all of this was typed out for them! Your sign says new management, you should be aware your team is not a good reflection of you today. Appallingly rude gaslighting your customers.
• BB

  Brad Billington

  Jun 18, 2026
  1.0
  Worst subway possiably ever ? I went in at 1:30 pm on a Thursday , the vibe is dismal no music no greeting , after 5 min I’m greeted and asked what I would like , I order . They are out of pepperoni, they have just enough for my first sandwhich but he’s hesitant to use the last few stating were out despite me seeing 8 to 10 slices , he’s makes my wife’s sandwhich he puts the wrong cheese which is noticed after it’s toasted , I change my original order to a 2nd option , they are out of that meat too , I chose a 3rd I finally have some small luck , as we finalize the toasting on my sandwhich we get to the veggies , every single veggies looks like trash , clearly frozen or stored in a. Cold place over night all the veggies look wilted and waterlogged , the lettuce is brown , the green bell peppers are flaccid , the tomatoes are soggy and mushy , the onion looks great , the spinach is soggy and the guag has a tinge of brown . As I’m requesting each veggie the dude is putting very little I have to ask for a more lettuce . We finish up this dismal experince I check out . I ask for two meals , both upgraded to the moanna meal which features a discount for movie ticket and collectors cup for a dollar more ! I’m about this ! I get my two cups my chips / cookies , but he dude says this * I’m so sorry sir but the moanna meal comes with bottled drinks as part of the meal . I’m sorry I just got two collectors cups and I don’t even have a fountain drink included so I have cups I can’t fill and bottled beverages which is honestly unnecessary and had I known I wouldn’t have gotten the meal deal as I wanted the fountain drink , they say sorry sir. At this point I’m just ready to go but I’m not rude that’s unnecessarily. I ask for a plastic bag to carry my sandwiches chips collectors cups and bottled drinks my hands are full to the max . They don’t have any !!! . I get another flacid sorry sir while the other gentleman behind the counter who looks like a manager only speaks to the emoloyeee and only in a foreign language which that is no issues but it’s just not quite customer service ya know ? . The worst take away here is this I only tried this specific subway because it was notated it’s under NEW MANAGEMENT. . I will absolutely never come into this establishment under this management ever . To be out of meats at lunch ,use the incorrect cheese as a whole , to have no fresh veggies , to sell a meal with a collectors cup but it comes with a bottle drink and no access to a fountain unless I pay more which I already payed extra for the meal ! Zero customer service . I was Bairly spoken too , nothing was stocked . And I can’t even get a bag when I am leaving with my hands literally full to the max . Alll under this big banner at the front door stating new management which was a hope for a better experiences . I will not ever come to this store again if this is how you care for your customers when they are playing 40 dollar for 2 sandwhich meal deals that’s all I needed to see . I’ll cut my loss at 40$ but truly i want a refund . The only reason I’m not asking for one is because I’m not even willing to risk the stress that would come with this request and so help me if I were to receive push back I would loose it . I’m choosing my peace but truly I would never buy from this store .