The UPS Store

Reseñas

• BS

  Brandi S

  6 days ago
  5.0
  Any and Sydney are top tier employees and deserve a raise. They were my literal angels yesterday. Let me explain, yesterday after working a 13 hour flight from Seoul, South Korea and being 6 1/2 months pregnant, I had to return a heavy 2-box chair from Amazon that was missing parts. Amazon was making me jump through HOOPS to get this resolved and these ladies helped me every step of the way. They shared my frustration, helped me unnecessarily load and unload these boxes, and were so professional and patient the entire time. At the end of the ordeal, I noticed my wallet was missing. They were so attentive and thought it may have been in one of the giant boxes. I said I would check when I got home (these boxes barely fit in my 2 door jeep and were HEAVY.) after leaving the store, they called to inform me they had checked the cameras and indeed my wallet was in one of he boxes. They went wayyyyy above and beyond assisting this (me) overtired, stressed, pregnant lady. I will forever appreciate their kindness. Thank you Amy and Sydney. ❤️ (Picture of the chair attached for reference )
• DN

  D N

  Mar 13, 2026
  5.0
  I've been here 100 times over the psat 5 years. They ALWAYS greet you when you arrive and are ALWAYS fast, friendly and accurate. I have rarely had to wait longer than a minute. I don't understand why they don't have a 5-star rating. In my opinion, they should.
• WL

  Wes Little

  Mar 10, 2026
  5.0
  I wanted to recognize the manager whose name is AMY! recently I was returning a very heavy and awkward pool pump motor. The Amazon return instructions was a bit confusing and since it was such a large package, it was my responsibility to package and tape this. The staff told me this very politely and I understood. I was starting to leave to take this home and finish packing it when AMY came from the back. She asked me a couple of questions and between both of us, we finished packing the motor right there at her store. SHE DID NOT HAVE TO DO THIS BUT OUT OF THE KINDNESS OF HER HEART, SHE DID! I just wanted to say that we need more AMY's in this world!!! Thanks so very much again of the extra act of KINDNESS AMY! Thanks Wes Little
• MM

  MA

  Mar 3, 2026
  5.0
  The staff here is always helpful and every time I come in I know that I can count on Amy to help me out with shipping or Amazon. Great job and thanks for your patience Amy!
• MA

  Michael A

  Feb 23, 2026
  5.0
  What a great experience! Super helpful and friendly!