Absolutely ridiculous whoever is making sandwiches, paid no attention to what is ordered, forgot certain veggies, put half pieces of meat, only 2 tomatoes and 3 banana peppers on a footlong. Just overall looked awful and not at all what was ordered. When you try to call store the phone line doesn’t work and there is no way of contacting anyone. Had to drive another 10 minutes back to the store.
JL
Jazzmin Laxson
Aug 8, 2026
ABSOLUTELY HORRIBLE EXPERIENCE! There was literally no one there and it took more than 20 minutes to get my food a total of 3 sandwiches and when I got them they were wrong! I asked for extra veggies and I was missing some of them. My husbands bread so so hard he couldn’t even eat most of it and the lady that was making our sandwiches seemed like she hated the fact that she had to do her job. I did not complain or say anything about the condition of my sandwich because she seems as if she was in a bad mood. I will not be back to this subway and subway really needs to check up on this location in shertz!
If I could give the service 10 stars I would!!! Serenety was so kind and helpful! I had an awful experience at another location and she made me want to visit again! Thank you so much Serenety!
DM
Debby Martinez
Jun 4, 2026
This place is way more trouble than it’s worth. Constant problems with website ordering and wrong orders received. Ugh 👎🏼
MB
Meghan Bailey
May 3, 2026
I submitted an order on the app. The representative didn’t notice the order until after my work was to be completed. She was alone assisting customers in line. It took another 10 mins after helping the customers in line before my pre order was completed. The goal was to have the ready and not to wait. Overall she did well. She needed help.