Wingstop

Reseñas

• LL

  Lady_Outlaw

  Oct 7, 2026
  2.0
  For what a customer spends on their orders, I'd certainly expect the wings to actually be sauced. I wouldn't expect a broken sauced that seems to be poured in the bottom of the container and not even on the wings. EDIT TO REPLY TO OWNER: There will not be a next time from your location. This is a repeat issue.
• CH

  Chazemen Holder

  Sep 26, 2026
  1.0
  I would definitely much rather drive out of my way than visit this location, just absolutely horrible customer service. I received my order and the wings were completely soggy as if they were cooked being over crowded. The manager had the audacity to ask if I wanted it to be made, like seriously what do you think!!! I’m currently waiting for my order to be remade and will not return!!! No I didn’t dot order plain wings, it’s suppose to be lemon pepper and hot honey rub!!Do better!!
• VN

  Vanessa Ness

  Sep 25, 2026
  1.0
  I placed an order and realized afterward that I had accidentally selected the wrong location. I immediately called the store and requested that the order be canceled, and I was told it would be taken care of. A week later, I still had not received a refund, so I called again and spoke with a manager. He told me he would look into it and call me back within 30 minutes, but I never received a call. After getting no resolution, I left a review about my experience. Shortly after posting the review, another manager contacted me and left a voicemail offering to honor the original order and allow me to pick it up at a later date. I appreciated that effort and, in good faith, removed my original review because I believed the issue was finally being resolved. Unfortunately, when I called today to arrange to pick up the order, the experience was disappointing all over again. The employee who answered the phone was less than friendly and placed me on hold for approximately 20 minutes, with no update or resolution. At this point, the issue is no longer simply about the original order or refund. It’s the repeated lack of communication, follow-through, and customer service. I gave the business an opportunity to make the situation right and even removed my original review when I thought they had. Unfortunately, my experience today showed that the underlying customer-service issue still has not been addressed. This last experience was on 9/25/2026 @5:00PM. I would appreciate it if someone would get in touch and refund my money.
• CW

  Christina Womble

  Sep 24, 2026
  1.0
  ****Its now getting a 1 because my DD driver picked up my order and checked it for me and they got the order wrong, he had them remake it, it got to me and its still freaking wrong! I called the store and got hung up on by the manager, called back and someone answered the phone and hung it up so i called back! The wings are extremely salty and not the bone in ones i was told that it was going to be fixed with, i can't eat my food!!! I'm giving it a 3 and not a 1 because the mistake was mine and its getting a 3 and not a 5 because when I called to get my order corrected due to my own mistake(ordered boneless instead of bone in on 15 wings by mistake) the girl that answered the phone got frustrated because they were busy when I was trying to figure out how to cancel the order so I could reorder with the correct wings told me and I quote "can you just figure it out yourself so I can help the next customer?" OH my freaking wow-in the worst way possible!!!! I immediately asked to talk to the manager and the manager said he would fix it after saying multiple times that he could refund it and it would take 7-10 business days for me to get back my $54 and me telling him thats a long time to wait for a refund on a $54 order. I asked if I could just pay the extra over the phone but because its a delivery he couldn't do that. Then the door dash driver gets there and they made them both bone in- my husband doesn't like bone in- I do.
• GB

  Ginamarie Bridges

  Sep 16, 2026
  5.0
  Came here for a ten piece and 6 piece meal for my daughter and I. Janiyah was the sweetest and she already knew what flavor I was looking for based off of to TikTok. Food was amazing, hot and customer service was amazing. Live the just too. Early 2000’s