MG
Macy Galbraith
Sep 26, 2026
I thought ordering online for pickup meant that it would be ready to pick up at the time that they said it would be ready. I got to subway 3 minutes AFTER it was supposed to be ready, and they hadn't even started the order. The restaurant was empty, the girl working there was mopping the floor. After I stood at the register for a couple minutes, she asked if she can take my order and I said I was here to pick up an online order and I gave her my name, and she said oh okay, let me get right on that. At that time three other people were standing there and she said to them let me make her order real quick and then I'll get right to you. Then she asked me to sit down and she would let me know when my order was ready. Then she came and told me that they were out of hot honey which was on both of the Subway sandwiches I ordered. Now I can't blame her solely, because she was the only person working in this Subway at the time, but it was a Saturday at 3:06 in the afternoon, so why was she there by herself? And what's the point in having the option to order online if when you go into the restaurant you still have to order and wait anyways? I was also picking up an order from Chipotle that day for my son and when I got there, the order was ready and bagged with my name on it. Subway really needs to get their s*** together.
LT
LeAnna Trammell
Sep 15, 2026
Kiera was so kind and helped me get the Drake Maye. And explained all the options and the prices! She definitely needs a raise!
DP
Daniel Perez
Sep 13, 2026
The restaurant was the best subway ive been to. The cleanliness was amazing, rhe food was amazing, and the customer service was amazing.
ESPECIALLY from Shiloh. She was so nice and had the best customer service skills I’ve ever seen. She needs a raise immediately!! Tysm Shiloh 🥺🩷
Charles did a fantastic job serving us today! He was attentive, kind, and provided excellent customer service. The restrooms need some attention, but otherwise, this was a great stop for a quick healthy snack for my kiddo!
All the containers holding the vegetables were pretty much empty - I recvd the last of everything I asked for and my sandwich was soaked from the condensation at the bottom of each container. I am sad.