Subway

Reseñas

• PP

  Pavel Pieri

  2 days ago
  1.0
  El personal trabaja disgustado, mala cara y mala actitud. Pésimo servicio al cliente, en vez de dar un servicio agradable y que el cliente se valla satisfecho hacen todo lo contrario principalmente la manager que le dice al cliente que se queja de su mal servicio que no regrese más si no le gusta, no son receptivos, que tipo de manager y empleados que prefieren que los clientes no regresen, que ser receptivos y aprender o mejorar para atraer más clientes y hacer crecer el negocio. Un negocio exitoso no es solo el producto, su exito está en un buen servicio al cliente eso más un buen producto es un éxito.
• JC

  J C

  Sep 22, 2026
  1.0
  Honestly some of the worst customer service experienced. Customer ahead of me was on the receiving end of some attitude from employee over order on whether medium or large. Doesn't seem like a non-standard issue to cop an attitude. For myself I asked which sandwich was what and employee said "honestly I don't know" then proceeded to pack the bag anyways. It's lunch time and ran out of some ingredients for sandwiches. Last time coming here.
• BB

  Bethany Barrios

  Sep 18, 2026
  1.0
  ***Read other newest reviews about this female manager^^^^^ Literally just got off the phone with them and verify that my sandwich was made wrong. I don’t have time to go back because my grandchild‘s gonna go down for a nap. They said if I bring the sandwich back and they’ll replace it up until 2 PM while she’s there. I told them no, I can’t because he will be sleeping. I’ll just pick off the stuff that was not supposed to be there, but I’d like my name down for a replacement because it was totally wrong and not what I paid for. I have a pic of it with receipt. She said they won’t do that and then hung up on me when I said that’s not right. I’ve tried calling back and they refuse to answer the phone. We will be getting ahold of corporate. So whoever your manager is on duty right now has absolutely no customer service. What manager hangs up on a customer when they know that they’re wrong? Clearly there’s other reviews on her and this store. I am contacting corporate. She’s now blocked my number or else. She just took it off the hook because after hanging up on me, I cannot get through. That’s OK I will make sure that she gets spoken to. I would not go to the subway if I was you as long as she works there
• CP

  Cyn P

  Sep 10, 2026
  1.0
  Manager needs to be replaced. Emailed higher up chain so I do not need a reply I just want everyone to save their time . This place always makes wrong orders and never wants to fix it . If I’m on lunch break I should not have to wait for your lunch rush . The other times I let it pass always missing alvacado. Minor but this sandwich was just ugh. Where is this lazy manager at not managing. I did not order tomatoes, banana peppers, bell pepper or hot sauce whatever it’s called so why did I get it and why could it not be switched out at the same time as me getting my correct order since I already am missing my time with my job from your error not mine. Fast food usually swaps you out and said my fault i did do that here you go and gets the wrong order back and has your correct order in hand . Not how they do it here.
• AG

  Adrianna Gonzalez

  Sep 7, 2026
  1.0
  I wish I could put this review in the negatives. I have been here twice and both times they have messed up. This location probably should also rethink management. A simple request that was made into a big deal all because the employee hates her job. As a former subway employee who LOVED MY JOB, I think you Michelle are in the wrong job industry. I ordered a meatball sub with regular portion of banana peppers and in the comments asked for some on the side as well. When I arrived I was given my bag like everything was there but nobody wanted to inform me I wouldnt be getting the side, instead I had to read the receipt myself that says "unable too. must charge more." When I question if the peppers were in the bag they said no because I didnt pay for it. The size of the cup.... a sauce size cup. I do not have the managers full attention since she is cutting meat so I walk away i was willing to leave it alone since i thought i had some at home but return when I found out I dont have anymore at home. YUPP SHOULD HAVE JUST LEFT. When I came and asked her when your order through the app if you order more veggies it doesn't cost extra so why does it cost more if its on the side? This is where she proceeds to claim that if I had ordered extra I would not have received it either way. That this is a franchise and she is able to charge extra for veggies but she has no access to change that online so it will allow you to order it but they wont fulfill it. WHAT TYPE OF FRANCHISE IS THIS... Again as a former subway employee, this is just baffling! Im pretty confused but im about to leave and I asked her for her name she said she doesn't have to give me that. I asked for a phone number to reach corporate she says her franchise manager is on her personal phone that I can speak to him now. She is having a full on argument with me at this point and telling me to use her phone to speak to her manager! I told her id rather do it on my time I dont have time to be in the store and she is putting the phone in my face saying your here now so go ahead hes here on speaker. At this point im ready to have a refund but I grab her phone and try to speak with the gentleman which isn't getting far because Michelle is just talking over us. Finally I tell her if she can stop so I can actually hear what hes saying and she gets ugly and says GIVE ME MY PHONE. I give her the phone and asked can I finally just have the number instead like I asked and she said no you can leave you are BANNED AND TRESPASSED. I give them the food and said then you can give me my refund. She gave me back the food and said no that she was calling the cops and that she had all MY information and that I would never be able to eat at that location again.... YALL THIS WAS OVER BANANA PEPPERS. Im over it at this point im not even gonna eat the food so i leave cause again I really dont have time for this and as im leaving shes taking pictures of me and my car as well as if im coming back to rob the place? And to be completely honest, I probably will never be able to eat at another subway after that. Not even if it was the last place to eat on earth if thats the treatment it comes with. On the bright side I did find someone on the side of the road to give the food to instead of having to throw it away cause I still hate wasting food but I definitely lost my appetite after that dramatic scene. I knew i should have just gone to the damn whataburger nextdoor instead!