Fix you damn ICE MACHINE!!! It's going been over 3 weeks now!!!!
RS
Raju Shetty
Sep 7, 2026
4.0
Good service
EP
Ericka Padilla
Sep 2, 2026
1.0
THEY WILL STEAL! Stay far away from this establishment as they are a franchise and I tried to contact corporate, but nothing can be done. I went in and use the kiosk for the very first time and mistakenly had put a foot-long. I communicated with the employee to which he didn’t seem to care then when my mom spoke up again, he said he couldn’t do a refund at only the manager could do refunds to which I replied to him. OK then just cancel the entire order and I’ll come back for a refund. He told me to go ahead and take the food since it was already made and to contact the manager to give me the appropriate amount refund I did and the manager was extremely rude without me even explaining to him he told me there was no refund I could get as I “took the food”
The food was thrown away as again we didn’t need that much food once I got the opportunity to explain the manager agreed that the employe shouldn’t be saying that and I did deserve a partial refund. I wanted my money as a single mom that takes care of her mom with cancer why would I order something I’m not gonna eat much less pay for it. the manager actually agreed and told me he would give me a call back. It has been two weeks and I have heard nothing. I disputed it with my bank stay away from this location as they are thieves and liars!!!!!
TH
Timothy Horan
Aug 10, 2026
5.0
Alexandria was what made this experience 5 stars. Where there were problems with the online app ordering process she took charge and immediately came up with a satisfactory solution which turned a frustrating situation into a minor issue. Great job. Super personable and knowledgeable. What a prized employee you have. Thanks for caring about your customers!
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