SC
Sunshine CrystalKitties
3 days ago
I ordered a sandwich, the bread was the best i ever had from a Subway. It was toasted but nice and pillowy. It wasn't tough, chewy, and scraping my mouth. Must have been fresh or somrthing, it was really good. Also the avocado on it was nice. Perfect lunch after class.
Waited over 20 minutes in line, with several other customers also waiting for pickup orders. There were only two employees working. One at the register and one making sandwiches. The employee making my sandwich was also somewhat rude, and I had to repeat parts of my order multiple times.
What really bothered me, though, was that when her cell phone rang she answered it with the same gloves she was using to prepare food! She then proceeded to have what appeared to be a conversation about her child's school, holding the phone to her ear while actively preparing customers' sandwiches. She never changed her gloves after handling her phone.
Thankfully, my sandwich had already been finished. Had she done this while preparing mine, I would have asked her to change her gloves and replace anything she had touched afterward.
Handling a personal cell phone, holding it against your face, and then continuing to prepare customers' food with the same gloves is incredibly unsanitary and unprofessional. Between the long wait, poor service, and complete lack of basic food-handling hygiene, I won't be returning to this location. Really sloppy and disappointing.
JG
JoAnn Guerrero
Aug 15, 2026
Sandwich was okay ive had better
Lazy. Didn’t want to make my online order & never gave a refund.
SW
Sherri Willms
Jul 7, 2026
I am disabled. I don't have a vehicle, so I decided to order Subway. Because I've always been happy and excited about getting subway. What I what i received was nothing and i have always loved doing business with them but this time when I ordered a june, twenty sixth I never received my food, I called them on north Maine, where I had ordered in San Antonio. I couldn't even get through the phone would ring 1 or 2 times and then hang up. I cried to get a supervisor manager.Whatever I was giving a number I believe to the supervisor or it could have been the Mandarin store. And when I told him how I had not received my food, he token, that that I needed to contact DoorDash, because they're the ones responsible, I told him I ordered from y'all. Y'all should be the ones responsible a sense. Especially, they are the ones that pick DoorDash to deliver them. So I told him, we'll find them refund my whole amount of my food. He said, okay, I still have not received that refund. And at this time, I don't think I will ever eat Subway again. I am so disappointed and so furious about how I was treated by not getting my refund and being ignored. On this matter😢ðŸ˜ðŸ˜