I usually only write a review if it’s positive. If I have a bad experience I usually just give the people or person(s) the benefit of the doubt.
This is my first really negative review, my friends. And I am not happy about that.
At about 9PM on June 17, 2026 sandwiches were attempted to be bought.
The lady working the sandwich art station made it clear she didn’t want to be there by saying, “I’m trying to get outta here. How many sandwiches? One? Multiple? Seventy?
Not. Cool.
We just wanted 2.
Needless to say she rushed the process when trying to order the sandwich. Then when asked if we could add ingredients to the sandwich she indicated we might not be able to afford the sandwich. I know I look poor. Still.
My wife is a badass and can pay for all of the damn sandwiches but that was just brutal.
I’m sorry, my friends. I don’t like to be negative.
Pic added for how she drowned the sandwich when not asked to.
DM
Donnovan McDade
May 14, 2026
I was working a non-profit charity outside their restaurant all during the typical Texas heat. I went in and asked an employee if there were any possible promotions for the charity staff working outside. They gave us the smallest water cup they had and said "Yea the water is free"...
Im not particularly a fan of subway but i picked it for lunch since my boyfriend likes it. I asked for a bmt with turkey instead of ham, immediately told NO we cant do that. No solution no alternative other than “order the spicy Italian with turkey” which is a COMPLETELY DIFFERENT SANDWICH i was willing to pay for the turkey add on but she said i couldnt have it. Then after shes done at register with another customer she ran up to theguy helping us like she didnt trust that he would follow her directions. She didnt change gloves, didnt wash her hands, and this is after touching THE POS AND MONEY??? If she dared put her hands on my sandwich i would have walked out but thankfully my boyfriend isnt so picky about his food. Then we asked for a cookie at the end and she also used 0 gloves to handle it. Im not gonna watch someone blatantly not care about food safety, germs, or hospitality and then also pay them. Jersey mikes, firehouse, jimmy johns, literally anywhere else
HR
Heath Rochefort
May 5, 2026
Horrible customer service because of the manager. Very unprofessional, would not substitute meat even after offering to pay extra, took her gloves off and gave me my cookie with bare hands, and gave me a rude stare and left before I was finished checking out which made me feel like a burden. Isn’t this a build your own sandwich?
FH
Friday Harrell
Apr 9, 2026
Terrible service. Lady named belinda waved her hand infront of my face and yelled at me to order while I was talking to my brother, didn't listen to what I wanted on my sandwich and made me toast my meatball sub because it "needed to be toasted" which ive never had to have done before, didn't cut my sandwich all the way and didn't even attempt to close it before cutting so everything was falling out of the sandwich, we had come for our lunch break and were in a hurry, manager was very nice when we called back to complain about her staff, but that lady definitely shouldn't be working there if she cant do her job right.