Ordered online for lunch at 12 PM, but the store only had one employee handling both online and in-store rushes. Unsurprisingly, he was flustered and my sandwich was made poorly and incorrectly. The understaffing ruined the meal, and I'll be going to higher-quality options like Jersey Mike's in the future.
CM
Chris Martin
Sep 13, 2026
I came here once to pick up an order. There was a woman working by herself making orders. When I approached, she told me, ‘I’m still making orders. You can either have a seat or keep standing there.’ I understand she may have been busy and working without help, but I felt the way she spoke to me was unnecessarily rude and confrontational. Being busy or understaffed doesn’t justify speaking disrespectfully to customers. I hope management addresses the way customers are treated, because this interaction left a very negative impression.
CS
Candice Shannon
Sep 8, 2026
Haneen was amazing. She is always so helpful.
Ordered online 2 hours before close. I get missing that I wanted my sandwich toasted fine, but heavy red onions when I didn’t even ask for them is where I draw the line.
EM
Eric Michael
Aug 11, 2026
Placed online order, pickup was at 6:55 walked in at 6:52. Phone was ringing n the register was ringingr w online orders.. "your order just came in" as she proceeded to take a 5 minute call w a customer.. doesn't seem enthusiastic or pleased to be here. Table's are dirty and it's now 7:07 n I'm still waiting. Very slow service.