RM
Roxanne Martinez
4 days ago
Customer service bad. They couldn't even process my package when I was at the counter told me to use the self serve. This is your job, what if I wanted the Customer service experience. This store needs more friendly employees that look like they want to be there.
⭐⭐⭐⭐⭐
I had an excellent experience working with Stephen, Amy & Ethan at this FedEx Office location. From the moment they helped me, they were positive, energetic, professional, and genuinely happy to assist. Stephen took the time to help me with several things I needed for my business and made the entire process easy and stress-free.
It’s rare to find someone who provides that level of customer service, attention to detail, and great attitude. Stephen and his team represents FedEx Office extremely well, and I truly appreciate his help.
I highly recommend this location and especially Stephen & the team. Five-star service all the way!
KH
Kimberly Hernandez
May 29, 2026
I gave one star because I couldn't give zero. The woman working has claimed she is the manager. Her name is Miranda. Never have I experienced such a rude personality in this location. Grabbing items from my hand and throwing items around the store. Refusing to help people if they are having trouble. Making ugly faces to everyone. The scanner kept telling people to see attendant and it really bugged her that there was a line of people needing help. I feel bad for the long line of people behind me who have to also deal with this problem
RB
Rachel Briiones
May 26, 2026
Great customer service at FedEx Office on SE Military Dr. The employee (salt-and-pepper hair, great smile) handled multiple customers and a phone call with ease while still being friendly and efficient. Great multitasking, upbeat vibe, and even good music in the background. Quick, smooth In-N-Out style service. Highly recommend
JB
John Borjas
May 19, 2026
This is my favorite FedEx to go to. Hands down the best experience with the staff, respectful, helpful, quick and kind, and the manager is a gem. I come here as often as I can for my needs. THANKS FOR ALL YOU DO! AND ALL THE HELP!