Erika Barrera: Allstate Insurance

Reseñas

• GL

  Gordon Leith

  Aug 20, 2026
  1.0
  I worked with Rene Vela recently at Ericka Barrera insurance and he was helpful in saving money for auto insurance. update: August 28, 2026> rating went from 5 to 1 .Just spent over 15 minutes, talking to an AI answering machine when trying to call the office. When I did get an answer, it was an offshore third-party rep. She said she’d try to transfer me and get me to the local office in San Antonio in two or three minutes and received an answering machine. It appears that AI is saving these companies money while our premiums go up. I was told my home insurance went up $75 a month because building materials to replace a house have gone up.
• EN

  Ernest Nicholson

  Jun 10, 2026
  5.0
  Our dealings with Allstate regarding auto and home claims have been very satisfactory. No concerns or issues at all.
• FQ

  Fred Quimby

  May 21, 2026
  1.0
  Contacted Erika's office today to see if we could get a lower rate as our homeowner insurance was jumping over $600 per year. We reached Edgar and he only wanted to discuss bundling. I told him we werw not interested in bundling, we just want a better rate on our existing policy. He mentioned early in the call that we could play with deductible, but once we said we weren't bundling, he just declared there was nothing else to talk about. I can only assume this office would rather lose business than negotiate better rates. We will be leaving Erika's Allstate. If you do go with them, expect large rate increases each year, even if you've never filed a claim in over 20 years.
• SB

  Scotty Baccus

  Jan 17, 2024
  1.0
  Erika Berrera is my agent, yet I can never get any help on the phone, and my calls are never returned. You don't need an agent until there are problems, and when there are problems, you can't reach your agent.