Best Western Plus San Antonio East Inn & Suites

Reseñas

• RA

  rafael Acevedo

  Jun 21, 2026
  1.0
  As soon as I came out of the elevator the rug was old and dirty. I had 3 nights reservation and I left after the 2nd night.the tub was black on the bottom and on the wall under the rub vent was marked by rust. I wouldn't pay $25 per night. Not recommended at all.
• TW

  Tyla Williams

  Jun 18, 2026
  5.0
  Surprisingly this was the best Best Western I have ever stayed at! We were here due to our truck broke down and in the shop across from the hotel! The hotel sent over a shuttle to pick us up, take us to the Walmart and also took us back to the shop at the end! Breakfast was what it was for Continental breakfast! Customer Service from the young lady at the front desk as well as Breakfast room and the rest of the staff was great. You would have thought I knew them for years! The hotel has definitely been remodeled and the up keep is definitely 100! I definitely have nothing bad to say about my room. There is always an outside maintenance walking around keeping the grounds clean! We also enjoyed some time in the pool that was clean and up to date as well! As a truck driver I must say I was absolutely delighted to see that we did not have to travel of 20 miles to find a hotel that met my (a women) standards! Thank you staff for all your hospitality.
• SS

  salina sanchez

  Jun 3, 2026
  4.0
  I really liked this hotel. Staff was helpful, breakfast was hot and stayed stocked. But for paying as much as we did I would think the pool would be a little bigger maybe?! Excellent location though right off the highway. I would definitely stay here again.
• AW

  Alaina White

  May 22, 2026
  2.0
  My husband and I just stayed here in May 2026. When we arrived, the front desk checked us in quickly and even about 30 minutes before actual check in. She was very nice. We reserved a single king and that is what we got. We just mostly noticed that the room, as well as the rest of the hotel, was in desperate need of updating. But when we first walked into our room it smelled like someone had recently taken a number 2 in our bathroom. There was a sticky spot on the carpet I tried not to think too much about lol! When we were getting ready for bed the lights and TV flickered on and off about 4 times. Odd. And lastly, due to the location, you can hear I-10 in the rooms pretty loudly. There is nothing around this hotel that is remotely attractive, just a trucking business and a highway. But that's not exactly their fault. We got a good night's sleep, which was the main requirement. Just probably wouldn't pick this location again.
• DP

  Doug Peacock

  May 7, 2026
  4.0
  Friday check in was great.front desk help was best part. Breakfast was not best western plus standard. Older hotel was clean but in need of up grade.foreign owned, as are most and not aware of American standards and traditions.in it for the money not much on hospitality ...our stay was ok but not to the value we paid with points.... air show how ever was great....