SJ
Sydney Jensen
6 days ago
Written on behalf of Louis Jensen:
I’ve had the pleasure of having Rosie Valdez as my agent for over 3 decades. In times like these, it is a pleasure to speak to someone who truly enjoys helping people and going the extra mile. From day one until now for several decades, it has been customer service first. If all of Allstate’s agents were on Rosie’s level, they would be the only insurance company in America.
Respectfully,
Louis Jensen
Bexar County Marriages
JK
Justin Kelsey
Aug 13, 2026
The folks Lochte are excellent. Prompt, customer first focused. In addition pricing was sharp. Charles our rep could not have been better. We plan on sending all of our investment accounts to Lochte.
DM
Dan Montero
Aug 12, 2026
I had a wonderful experience working with Rosie at Allstate. She was professional, friendly, knowledgeable, and always took the time to answer my questions and explain everything clearly. Rosie made the insurance process easy and stress-free, and I truly appreciate her excellent customer service. I highly recommend Rosie to anyone looking for someone they can trust with their insurance needs!
PC
Penny Crosson
Aug 12, 2026
Following the death of my husband, I called to remove him from the policy and to change the payment information for future premiums. I spoke to Jeri Kleiber who was most helpful in an efficient manner while being sympathetic and caring at the same time. She told me what was required of me in such a way that my addled thinking could comprehend and followed up quickly to my subsequent emails. She answered all questions easily and sufficiently. I couldn't be happier to have had her expertise and help at this stressful time in my life. I highly recommend Allstate for their coverage at lower rates than we were paying and for their compassionate, efficient agents.
5 estrellas no son suficientes para el servicio que Charles en Allstate proporcionó. Hizo todo lo posible para facilitar todo el proceso, respondió a todas mis preguntas y se aseguró de que tuviera la cobertura adecuada sin ninguna presión. Su profesionalismo, honestidad y dedicación realmente se destacan. Si está buscando un agente de seguros que realmente se preocupe por sus clientes, le recomiendo encarecidamente a Charles de Allstate. Gracias por lo sobresaliente