Unhelpful! The agency only collects your money -- they will not assist when you have a claim nor will they stand by you in times on need/emergency.
TB
Tiffany Britt
May 6, 2026
Easy! I dont have to put any effort into renewing (car or renters) and its all on auto pilot! My only complaint is that the prices are getting mighty high for just liability esp since Ive had no tickets or accidents.....
MS
Martinez Sanchez
Jan 31, 2026
I don’t really know how they became my representatives for Allstate insurance. Every time I call they just tell me to call the 800 number.
FL
FRANCISCO LOAIZA
Dec 31, 2025
I am writing to express my dissatisfaction with the outcome of my recent homeowners insurance claim.
After a pipe connected to my water heater broke, my hardwood floors sustained water damage and required repair. Allstate inspectors assessed the damage and informed me that the estimated cost of repairs was approximately $6,500. However, due to my $15,000 deductible, I was advised that no payment would be issued.
I find this outcome extremely disappointing. After many years of consistently paying homeowners insurance premiums, it is frustrating to experience a situation where a legitimate claim results in no financial assistance. In effect, the coverage provided no benefit in this instance, despite the damage being clearly documented.
This experience has caused me to seriously question the value of maintaining this insurance policy. Over the years, the amount paid in premiums far exceeds the cost of the necessary repairs, which could have been completed multiple times over.
I wanted to formally document my concerns and dissatisfaction with this claim resolution. I hope this feedback is taken into consideration for future policy evaluations and customer service improvements.
AH
Angela Hoffman
Jan 16, 2024
I truly appreciate Brenda's quick response to my email, willingness to jump on the phone and patience while explaining everything. I highly recommend this Allstate office. They are wonderful!