Rude staff, delayed my pick up, investigated the name of order as if am stealing, relax its a sandwich.
EF
Elizabeth Flores
Mar 6, 2024
1.0
I've had multiple orders threw this store and mostly Mobile. I work a little down the way so I can walk within my lunch break easily and still have time to eat. The convince of ordering threw app is coupons, points, and no need for a wallet. I went to PICK UP my food with so many issues. I was asked for verification. I gave them my phone number, the order reference number in the app, the phone it's self to show the complete order I made AND my full name. I then was asked for my ID!!! Apparently to verify the name I gave them instead of everything else you would think would be used. Good thing I didn't use my Husband's card! This has happened on more than 5 accounts. The young ones here really need to be better trained. This store manager is losing good customers. chooses not to be contacted when asked about according to the young works any time past 2pm. ((My lunch, go figure))
shout out goes to this really cool guy that's been working there for a while tall feller. He's awesome and never had any problem with him. I Forget your name hun, but wonderful customer service. I'm the merch manager at Dollar tree and I'm sad to lose a lunch spot.
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