Advance Auto Parts

Reseñas

• NW

  Nate Wallace

  May 9, 2026
  5.0
  Been in here twice today the first time was for some cleaners, and the second time was for an oxygen sensor, Lorenzo helped me the first time Carlos helped me the second time. And when I tell you, the consistency between these guys and the team in general is damn near millionaire status. These guys rock! I come from the industry as a service advisor, store manager and a trainer. These guys know what they’re talking about they know what they’re doing and their customer service is fantastic. Corporate needs to acknowledge not only this store but these guys!
• JJ

  Jonathan

  Apr 24, 2026
  1.0
  What a horrible place all I needed was a cabin air filter for my vehicle and needed help installing it. They denied me even though my handle was wrapped up injured and I just needed help installing it. Went off to AutoZone. They helped me out no problem. I’ll definitely go to AutoZone for all my auto needs.
• TB

  Trevor Bacon

  Mar 11, 2026
  2.0
  Not a stand behind their product knowledge store as a brand. Not a product expertise store either to set you up with the right products as personnel. Physically brought a battery in to buy a new one. Guy sold me my new one, took my core. Installed battery and my equipment still wouldn’t start. Paid a mechanic to pick up my equipment for repair thinking it must be a starter or something. Come to find out advanced auto parts sold me the wrong battery and just went off shape. No biggie. I had low expectations on product knowledge of the store being more of a diy/home owner dealer. Paid the mechanic to just give me the right battery then I would return the battery to advanced auto parts. The reason I write the review is because of how they rejected me returning the battery 1 week later. Eve though I gave them my core and they still sold me a wrong battery. It’s not the mistake made. It’s how you handle it and stand behind your knowledge in your field. Now I must “call the 1-800 number” instead of the store just doing the right thing. 2 stars because the counter guys are counter guys. They were nice. The brand , the leadership for rockwalls store, and the lack there of on ownership is my issue.
• MM

  Malaika Marler

  Jan 28, 2026
  5.0
  There have a strong customer service and would help you get the right part. Especially the Genzs in there. Those guys in there are not only mechanically knowledgeable but also has good technicians skills. You feel real American of kindness the minute you walk in there. Go check it out for yourself.
• SC

  Stephen Carter

  Dec 30, 2025
  1.0
  Was quoted a price for a part. I showed up to purchase the part and was told they had none and couldn’t even order it. Do better guys, it’s not rocket science.