The wings were okay I've had better at Wingstop it's the Ranch I called to let the mananger know it was watery and super diluted he said I know it was a little watery
So I asked him then why would you sell it to me 6 cups at $1.49 when I asked for a refund he contradicted his self said he was the GM of the store and said he couldn't do nothing about it Wingstop if that's how your GM handles your store I can only imagine your hourly pay crew!! Basically don't waste your $$ at this location!!
SG
Solomon Goru
Mar 14, 2026
1.0
I’ve been a regular Wingstop customer for years and always order 8 wings. I’ve been to many locations across Texas and never had this problem. This location refused to sell me what I wanted and tried to force a different order. Completely unacceptable. I will be reporting this.
NT
Nicely Tasted
Mar 10, 2026
1.0
Ordered late around 11pm, food arrived raw. Called up to the restaurant but no answer. Spoke with a female manager the following morning who refunded my order. That was on February 26th and it's March 10th, still have not received my refund. My total was over $50. Completely dissatisfied with this service and the raw chicken. Will never order here again.
HH
Husni Hamdan
Mar 10, 2026
5.0
Bruno is the best employee of every wingstop I’ve ever been to and I’ve been to hella. Def needs to be a manager ASAP
IK
Imtiyaz Khan
Feb 18, 2026
1.0
I recently moved to Texas and this was my first time trying to order from this Wingstop location. At the beginning of the call, I clearly informed the employee that I am new and that I follow halal dietary requirements, so I needed to confirm whether the chicken is halal before placing an order.
The first two times I asked, his voice was breaking up and I couldn’t understand his response. When I asked a third time, he paused and then very quietly said “no.” The hesitation and unclear communication made me question whether I was receiving accurate information.
What makes this more concerning is that I checked the reviews for this location afterward and noticed many customers mentioning poor customer service. While I see that management responds to reviews, I’m not sure whether meaningful action is actually being taken.
I have already confirmed with other Wingstop locations — including one in Allen and another on Custer Road in Plano — that they serve halal chicken. This location is the closest to me, so I was really hoping for clear and professional communication.
As a first-time customer, trust matters. Based on this experience and the reviews I’ve read, I’m honestly unsure whether I will order from this location in the future. If this kind of response continues, I would hesitate to recommend this location to others.
I hope management takes these concerns seriously and ensures better communication and service moving forward.
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