Subway

Reviews

• AW

  Alicia Whorton

  Jun 5, 2026
  5.0
  Fast, efficient and friendly service. Friendly staff and fresh ingredients. Clean location.
• WA

  Wade Allman

  Apr 29, 2026
  1.0
  Was in town to see family, we decided on subway. We ordered 3 black forest ham and 2 meatballs subs using the app. My father went to grab the meal and we got a call, they were out of ham, provolone, and meatballs. That's the entire order. No problem, just need a refund. They said they cand do it in the store, and I'd have to go into the app. Also no big deal. They couldn't transfer the order so I placed it at the location at 2920 in Tomball. My dad went to grab it, and again I get a call. They're out of black forest ham. That's 3/5 that can't be made. Still not a huge issue but they also said they can't do a refund. I understand running out of product the day before a delivery. That's fine. But the problem came when I was out $120 and was given the runaround at every turn. There's no spot in the app to cancel an order, there's no refund options, you have to call. I made a call and was essentially transferred to oblivion until I got ahold of corporate who informed me that stores are SUPPOSED TO GIVE THE REFUNDS. Apparently it's been a problem with a lot of stores. So I gave this location a call and asked to speak to a manager, and the manager told me they'd get a supervisor. I gave my information, and never heard back. Absolutely ridiculous. After that, the other location let the phone ring until it hun on three times in a row. So now I'm out $120 and I didn't get subway. I guess the takeaway is to make sure you know they have ingredients or they'll keep your money.
• CC

  Cindy

  Mar 22, 2026
  5.0
  Best subway I have to in awhile
• PH

  Pamela Hernandez

  Feb 22, 2026
  1.0
  This was my go to subway but with the new hires things have truly turn south. Sandwich order online even with instructions are never followed an often made sloppy or not even a care to cut. I ask it to be cut 3 times lol no cuts at all
• JS

  John sanchez

  Jan 23, 2026
  5.0
  LOVE