BP
Brandy Peres
Apr 29, 2026
I usually dread going to UPS/Fed Ex stores because the employees always seem so rude.
I’ve used this location twice in the last week and let me tell you Karen went above and beyond to help and make sure my order was accurate and ready. Not only is she efficient, she’s incredibly friendly! There are other stores closer to my house but it’s worth the drive for exceptional customer service.
Thanks Karen!
I would first like to say something about the last newest post. I HATE! when people
want to bring race into something.
This RAG person is lying about their
experience. I am all for people having their
opinions, but don't leave out the whole story.
Firstly, Cori did NOT ignore you like you
stated. When you walked in Cori said, she
would get to you as soon as she could. When
you walked in she was already helping a
young hispanic lady with some prints and
the "woman of color" as you said was also
waiting patiently in line to be helped. Once
Cori was done helping the young hispanic
lady she asked the "woman of color"
customer if she was ready and she said YES.
(The customer was in line right after the
young hispanic lady and cori also did not
notice that the customer was writing
something as you stated.) So Cori waited for
her. Cori can’t rush the customer because
that would be "horrible customer service"
right? So she waited for the customer to be
done doing whatever she was doing. Again
the customer told Cori "SHE WAS READY"
Once Cori started helping the customer. You
interrupted the process and told Cori that
all you had was QR codes and that she can
quickly scan them, but before Cori could
reply back to you the "woman of color"
customer jumped in and down your throat.
NOT! Cori. The "woman of color" customer
told you that you were not going to cut in
line of her and that Cori was not going to
allow you to do that. She was the one that
told you that you felt entitled to be helped
before her and you were going to wait
patiently just like she did when Cori was
assisting the young hispanic lady.
Before Cori could step in and say anything the "woman of color” customer started
speaking to you yet again. But I will say this,
once Cori was done helping the "woman of
color" customer. She rushed right over and
politely assisted you with your returns like
she promised. So I don't know where this
horrible customer service is coming from.
Don't be mad at the employee for doing her
job because another customer pissed you
off. Like I stated before, this was not a race
thing like RAG is trying to imply because
both ladies are black. I think RAG was just
pissed because Cori didn't help them fast
enough.
Secondly I think it's poor parenting to leave
a newborn unattended even if you're
running in and out of an establishment
"Real Quick". You never know when
businesses get busy or when an employee
get held up helping another customer
Cori ignored to assist me who was completely ready to check out to let another lady who was a woman of color to write a letter while in line. She was not READY!! So I had to wait forever while I have a newborn baby waiting for me to get back to her. Thanks Cori for the horrible customer service.
AS
Andre Sookdeo
Jan 30, 2026
Great service.
DC
Dennie Clemons
Jan 7, 2026
Had to scan a few docs and email them. Staff was nice but tried to spread herself too thin so I had to start and stop a few times, taking longer than necessary. Quality was good and price was reasonable.