I had a very concerning experience at this Subway around 4:25 PM today.
There appeared to be only one very young employee working, and while we were ordering, a young man who seemed to be her boyfriend was hanging around the counter flirting with her. At one point, he joked about going behind the counter to help her, then actually went into the food-prep area and began helping prepare a DoorDash order.
What concerned me most was that he did not appear to be an employee and was wearing a visibly dirty, grungy shirt, yet he was behind the counter around food preparation and leaning over the prep area.
The overall condition and service were also disappointing. The ingredients in the trays did not look fresh or well tended to, my children were not even asked what they wanted on their pizzas before they were placed into the toaster, and my son’s sandwich ended up burnt. The entire interaction felt distracted and extremely unprofessional.
Before leaving, I calmly told them that I understood they were young, but the behavior I had witnessed was inappropriate for a food-service environment, especially allowing someone who appeared to be a non-employee into the food-preparation area.
I will be contacting management in the morning and asking them to review the cameras from approximately 4:25 PM today. I genuinely hope this is addressed because food safety and professionalism should be taken seriously.
The employee just double up the slices of turkey and folded in half and put on the bread and not evenly spread out. Also not putting the correct amount of meat. This continues to happen here at this location and the one on 337 and 35. Employees need to be trained better.
No
BG
Bruce Guthrie
Sep 17, 2026
quality of the product made was poor. For the price I pay I expect more than a sprinkle of meat and cheese for 15.00 with no drink! This place is gonna go down nation wide. bring back the old menus. cant even figure out what I want with the crap menus now either. People they hire are inexperienced.
Todo bien pero un trabajador con pelo largo estaba de muy carácter y no atiende bien
PM
Philip Molina
Sep 7, 2026
Ordered online showed up exactly when I was told my order would be ready. Waited another 30 minutes while I watched people who just walked in get their sandwiches instantly. Talked to the girl and she said she would work on it, then proceeded to help another guest at the counter. I’ll never order from here again.