⭐ 1 Star — Extremely frustrating experience
Absolutely frustrating experience from start to finish. The worker was painfully slow, seemed to not know basic parts of his job, and had a noticeable attitude throughout the interaction.
The credit-card reader was clearly malfunctioning and repeatedly failed to process the payment. Instead of calmly handling the situation, he kept hitting buttons on the register and had to enter things twice, while appearing visibly irritated. The equipment malfunction wasn't my fault, but I was the one made to feel like I was causing the problem.
A broken card reader is one issue; poor training, slow service, and a bad attitude are another.
Corporate really needs to conduct unannounced surprise checks at this location and provide proper training to the staff. Customers shouldn't have to stand around watching an employee struggle with basic register functions while dealing with an attitude.
Subway corporate: please take a serious look at this location. Training and customer service clearly need attention.
JD
Jasbir Dhillon
Jul 11, 2026
The worst customer service! Mariah was the rudest server I had dealt with at this location. All your staff needs to be retrained and taught manners. If it was for me I wouldn’t even rate them one star.
It's easy to see why this location rates at 2.6 stars. I ordered a protein pocket and in the middle of her making it, I was told that she can only add three vegetables. I left. I've placed the exact same order at other locations with zero issue.
LR
Louis Ritchie
May 24, 2026
Always a go to spot. Check out the BMT.
NZ
Noel Zeldon
May 22, 2026
This is the worst subway location on earth. Please avoid this at all costs. The Latina lady working there is super rude and super unprofessional. She called the police on me because I asked her very politely if she could heat up my meat before toasting the bread then she caught an attitude and refused to make my sandwich because I didn’t put to heat the meat up on my mobile order request on the Notes. I was very professional and she went crazy on me. I recorded a whole video and posted on TikTok and it went viral. The lady was also very racist and said racist remarks to me. She is a Latina lady and I’m going to upload her photo for you guys to make sure you guys stay away from this subway please please please avoid the subway at all cost. They wouldn’t even give me a refund and she refused to make my money so I lost $20. They scammed me out of the money but these parole are the most unprofessional and rude employees ever. Guys stay the hell away from this place I’m begging you.