Imanol and fatima were extremely well at assisting me with my mis order i had no problem out of them what so ever. They were so kind you don’t meet a lot of people like that anymore.
OD
One directions
Jun 11, 2026
Order over the phone didn't even ask my name for an order I get there started making my order when I got there then he repeats my order back to me I said that is correct but yeah I still got the wrong order and they were barely any lemon pepper on the chicken most of them are plain
JT
Jessica Taylor
Jun 11, 2026
I placed an order with a total of $71.30. I pulled out a $100 bill and 3 dimes to pay. They refused the $100 and insisted I, “ go to the corner store to get change because it would mess up the counting of drawers at the end of the night.” There is no signage posted regarding which denomination of dollar bills they accept and do not accept. It was an inconvenience for me. Also, after I got the change and paid for my order she shorted my change and didn’t have anything to say regarding it. I also asked if they could put a sign up stating this like they have a sign regarding online ordering and orders that are more than $100 and paid by card. They just gave a dry sorry and kept on laughing with their coworkers. Not a good experience at all. Would not revisit this location.
KH
Kenny Henderson
Jun 10, 2026
You know it's bad when the manager mess up your name on the order 2 times even after spelling it out. Then I order 2 combos got 1 fry and I got veggies with a blue cheese dip. Didnt get the blue cheese had to ask for it. Lydia was the manager who took my order and checked me out when I got there. Sad part is she was at the other store on 521 doing the same thing. I normally dont do reviews but this is unacceptable as a manager and for her age. I can see teenagers or 25 and under making mistakes. Hope you see this post and when I come back in face me because you need to be more serious when dealing with orders. Had to ask for a cup holder. Poor service. Maybe I'm not the right color or something.
TM
TX Vision Millworks
May 23, 2026
So there was a discrepancy in my order bc of 1. Signal was bad and 2. It was loud in the background so it was hard to hear the lady repeated my order.
Either way she didn’t buck back after my explanation. Manager was cool
with my request. This situation could’ve went sour real quick and I was ready. But they were super nice. Fixed or accommodated my order and went on.
Would def. Come back instead of the place closer to my location. Although the App kept giving me error when I tried to order so I called it in. If the app wasn’t trash then things would be smoother. Good job team!