JG
Jennifer Giesecke
Sep 3, 2026
I preordered 1 footlong All American Club on the website. I got there 10 minutes after ordering. I told them my name and they looked at me clueless, but ok.
No line but it looked like they were putting a big order together. Then 1 customer came in, they stopped and made their order. Another customer came in and they made his order, using the same jalapeno bread that I had ordered for mine. Man, I'm glad that I ordered it. It looks good!
Then a 3rd lady came in, obviously a regular person the conversation and they made sure that her sandwich was perfect!
. I got up and stood behind her as they completed her new order.
I had been there over 20 minutes waiting by that time.
I got up to the counter and told them that I could tell them what was on my sandwich if they'd just HELP me. And I was going to order a new order for my roommate.
"Hold on, we'll be with you in a minute". Ok, waited 3 more minutes...
"Ok how can I help you"?
"I ordered online a sub with jalapeno bread..."
We are out of that, we only have a 6-inch".
"Please cancel my order".
I left after waiting 25 minutes with nothing.
I used to work at Subway.
I sorta feel like they should've made my sandwich before the 3 customers that came in after me.