Wingstop

Reseñas

• GS

  glennisha sullivan

  today
  1.0
  I walked in and was not greeted, despite another customer already waiting in line for assistance. I said, “Excuse me,” three times and still received no response, so I continued waiting until someone eventually came to assist me. During this time, the only employee I noticed actively working was the woman in the back. I understand that the fans or other background noise may have made it difficult for the employees to hear me, but the overall lack of acknowledgment and customer service was unprofessional. Regardless of the circumstances, customers should be acknowledged when they enter and made to feel that their business is valued. Unfortunately, this experience did not reflect the level of professionalism or customer service I would expect.
• CH

  Camellia Henderson

  Sep 29, 2026
  3.0
  They don’t cook the chicken long enough and don’t put hardly any sauce on them. I had to put my wings in the air fryer to cook them a little longer bc they were too gummy tasting. They need to fry the chicken at cook time and add more sauce. I’m not even an overly saucy person… there just wasn’t any.
• NK

  Nykia Keith

  Sep 25, 2026
  1.0
  I have been coming here a few times a week until I recently went on vacay for a couple weeks and came back to a new manager. First I politely call before placing my order online because they do not have an option for sauce on the side for the voodoo fries. I have called before and was able to get it on the side. On the phone the girl said her crew leader/manager said no to sauce on the side. I say ok because it’s it’s not her fault they said no. I go to pick up my order and ask what the reason is that won’t allow my sauce on the side. They put so much that the fries are soggy. She gets the manager and crew leader and they both agree to replace it. The manager was not friendly about it. After waiting 10minutes they give me my food, I get home (down the street) and noticed they gave me the same fries with the sauce on them. Bring them back and they agree to replace it( not friendly again) after waiting 15 more minutes they gave me the same food with cold fries but at least the sauce was on the side. They reheated my boneless wings and forgot to reput the sauce on it. The employees where all nice but will not be back due to new management!
• R2

  Raven 254

  Sep 21, 2026
  1.0
  Young girl that works there in the night shift has the worst attitude ever because we went to ask if she can replace the bags because juice and oil were spilling everywhere and she had an attitude and said she didn’t do it. We did that and the Manager that wasn’t even there the next day did nothing but make excuses for her actions and act like we were the problem Will not be back, also, the fries were cold and when we got home, five piece wing was missing nothing was done about none of it, he told us he’s not going to fire her. We weren’t even asking for her to get fired. He said she’s young and we are free to leave
• AM

  Ashley McCoy

  Sep 18, 2026
  1.0
  If I could rate this lower than one stars, I would Wingstop is a fabulous chain that serves great food. There’s hardly ever a miss everything is always On Point and ready to go. However, my sister recently just experienced a very racial and unfair situation that occurred between her another woman and the manager on duty. The manager who clearly seems to be an experience, did not acknowledge the fact that my sister was first in line instead, he overlooked her and acknowledge the woman that clearly came after her. The woman also clearly knew that my sister was first as well. I don’t need that instead of the manager, ensuring that the customer that arrived was waited on first when my sister made the statement that she was first he stated none of that in my restaurant we’re not gonna do that This was a clear racial comment as she is a black woman, and he made it seem as if she was trying to start a riot when all she wanted was the fair and justice service that she had paid for like all the other patron of the restaurant. I asked Wingstop as a corporate office or whoever the GM of the store is please get your manager some training. I am in the food industry and have been for a very long time and this was Clearly, the actions of a manager that is inexperienced and does not know the meaning of good guest service as his comment was unprofessional and very unnecessary. There are so many routes he could’ve taken to express his authority as the manager of the store. I understand the area is rough and he probably comes across a few few people of various cultures that are rude. However, he still needs to know how to conduct himself accordingly not everyone is the same he shouldn’t jump to conclusions.