Advance Auto Parts

Reseñas

• DG

  Daniel Galvan

  Jul 22, 2026
  1.0
  The manager on-duty 07/22/2026 at Advance Auto Parts Guadalupe, Alex, was unprofessional & rude. Horrible experience at the store with Alex "the manager". He needs more training on how to speak to people & customer service. I purchased my Die Hard Gold battery at Advance Auto in 2023 & he did not bother to assist me in trying to find a solution to warranty my battery. The salesman that sold me the battery promised assistance if the battery failed within the warranty period, but that was clearly not shown by the manager today. He made me feel like I was trying to take advantage of AAP & being rude at the same time. He wants to talk down to the customer with the little authority he has but did not like when I gave him the same tone. AAP really disappointed me today. I had never had such a negative experience before there. Alex needs to go or at least receive some heavy training in Customer Service.
• GB

  Gloria Becerra

  Nov 3, 2021
  5.0
  I visited this location after being turned away at the one on Zapata Hwy because they were short staffed. Jesus took my phone call and helped me when o arrived at the store. He was polite, knowledgeable and so helpful.
• CH

  Carlos Hernandez

  Sep 13, 2020
  4.0
  They try to help with the issues of the cars they know their jpb