LD
Loreana Davi
Jun 26, 2026
Every time we order from this location, there is a problem. When we eat there, we get a bag to eat there instead of having it on a tray. If we order pickup to go, they’ve DUMPED the seasoning on the fries to the point that we can’t eat them and need to call to get a refund. When we order for delivery, they don’t send straws with the two sodas they’ve sent.
The phone girls are consistently horrible. They’re rude, dumb, and do not know any basic human form of customer service. One time, she asked for the name on the order and when we gave it to her, it took literally a full minute for her to respond or say anything. She finally said “okay what can I get you” and when I chuckled she said “what? Did I ask you that already?”. It literally made no sense until we walked in and saw both counter people on their phones while taking orders on the phone.
This location is awful. Skip if you can, south Austin is close by