TR
Tiffany Roberts
Jul 29, 2026
I placed my order at 2:20 and ordered two raspberry cheesecake cookies. I picked up my food and went next door where my child was at the gym. After eating my sandwich, I opened the cookie bag and realized I hadn’t even received one full raspberry cheesecake cookie. Instead, there were three broken pieces of one cookie, and someone had substituted a white macadamia cookie without asking or even letting me know.
Around 3:00, I walked back and asked if they had any more raspberry cheesecake cookies. The employee simply said, “No, I’d have to make some fresh,” and that was the end of the conversation. There was no apology, no offer to make it right, and no customer service.
To make matters worse, when I walked in, I said hello and was met with complete silence. The employee had zero customer service or bedside manner. Mistakes happen, but it’s how they’re handled that leaves an impression, and unfortunately this experience was very disappointing.
LP
Lacey Pytel
Jun 23, 2026
This store is understaffed and still does an amazing job.
I am writing to express my dissatisfaction with the service I received at your location. I ordered a footlong online, but when I went in, the employee was only making a 6-inch sub. When I asked if it was mine, she said, "Oh, sorry," and grabbed the other half.
She waited until the first 6 inches were already toasted before she even started on the second half. She then split the bacon that was on the first 6-inch sub to cover both halves. When I asked her to toast the second half, she argued with me, saying she had already toasted the bacon.
The way she built the sandwich was ridiculous; she was very cheap with the vegetables, and the final product didn't even look like a decent meal. It wasn't worth a single penny. Subway management needs to teach your people how to make a sub the right way—not just throw two halves together—and how to follow instructions. This was one of the worst Subways I have ever been to.
RB
Richard Balducci
Dec 8, 2012
I read other reviews that commented about this location running out of things. Believe it. I went today and was quite upset that they were out of several ingredients. Plus, they are a lot more skimpy on the meat and cheese for the phlly cheesesteak than all the other subways I have been in.
I will never go back to this location again...