The UPS Store

Reseñas

• BH

  Ben Hengy

  Feb 14, 2026
  3.0
  I've always had good luck here but today they charged me 3.75 to print out a label? Like nothing fancy, just a simple piece of paper.
• EB

  Edgar B.

  Jan 20, 2022
  1.0
  Dont use the printer or the computer. They explain to you that it’ll be $2.00 for 3 minutes but never tell you that there will be a $20.00 hold on your account that will be refunded in 24-48 hours. I was there yesterday and it took me 2mins to print something out. It’s crazy how they explain to you how it works but won’t warn you about the $20.00. My account is overdrawn because of them and didn’t notice the hold so my bank charged me an overdraft fee. Ridiculous.
• KG

  Kylie Gonzalez

  Oct 25, 2021
  1.0
  First of all I had to pay a 2 dollars charge to rent the computer to print which it putting a 20 dollar hold on my card. Since I wasn’t able to log into my email I didn’t get to print anything so my money was waisted. Unlike any other store I’ve been to the employees informed me I couldn’t send the company an email of what I needed printed. Any other store like that you are able to send them a copy of what needs to be printed so I was charged for nothing
• KF

  Kris Freberia

  Feb 10, 2021
  5.0
  The employees are great. Service is superb. I use them at least on a weekly basis for my shipping and returns. When I’ve had a printing need they have always come through no matter how difficult. I can’t say enough how much I appreciate their services. They make my life easy.
• GH

  Gay Hullar

  Sep 29, 2020
  1.0
  We were not home when a package was delivered so it was taken to this store. We had no choice in it. It was a package to my daughter and her fiancé from their bridal registry. It was addressed to her and her fiancé at our address. I took the slip the delivery person left with me as well as proof of my residency at that address (property tax records). They would not give me the package since it wasn't my name on the package, even though I had property records that I was owner of that property. I was told they would not give it to my daughter either since her identification did not have her married name on it yet. The only person who had an exact name match was the groom who lives 86 miles away, but his ID does not have our address as his residence. "Store policy." I said this is ridiculous to have him drive 86 miles one way to get a package. Plus I had no idea they would even give it to him since his address on his ID was different. I was told to return the following day to speak with a manager. I returned the following day and spoke with the assistant manager, Janelle, and was told the same thing. "Store policy." After pushing the issue and asking if she was really going to make the groom drive that far to pick up this package, she said if he called there and gave authorization for me to pick up the package she would give it to me. I contacted him, gave him the phone number and who to speak with. He immediately called. I could hear the phone ringing. She would not pick up the phone. She was helping another customer. I told the groom to keep calling back. After about the 6th time he called, I said to her, "That's him calling like you told me to have him do!" She said, "I'm helping a customer. I can't answer the phone. STORE POLICY." After she finished with that customer I butted in line and went back and stood by her register so she didn't start with another person. Finally after about the 8th or 10th time he called she finally picked up the phone. She asked him his name, what address it was shipped to and the name of the person he authorized to pick it up. I could have told any random guy this info and have him call if I wanted to steal a package. This was flippin' ridiculous. I though I was in the twilight zone. I will NEVER go to this store by choice. I may be forced to again if UPS doesn't leave a package at our address, but I will not ever choose to do business with this location.