SA
Sarahi Aguirre
Sep 1, 2026
Horrible customer service. My husband called to place an order and then tried to add more food, but they told him no. I called separately to place my own order, and they refused to take mine too because we were calling from the same number. I explained that it was a completely separate order so I called him from my own number and that we were obviously going to pay for everything, but the guy was extremely rude about it and didn’t took my order.
On top of all that, my husband went to pick up the only order they allowed him to place and waited about 40 minutes, and they STILL never had his order ready. When he said something about it, the employee literally told him, “It’s not that deep, bro.” Are you serious? After making a paying customer wait 40 minutes for an order you never even prepared, that’s how you speak to them?
The whole situation was completely unnecessary and unprofessional. We weren’t asking for anything for free we were literally trying to GIVE them more business and pay for our food. The attitude and disrespect were ridiculous. Definitely one of the worst customer service experiences we’ve had.
It’s completely negligence. If a customer places and pays for an order, the bare minimum is to actually prepare and serve the food. The lack of professionalism, accountability, and basic customer service at this location is unacceptable.