Subway

Reseñas

• TC

  Thomas Chapman

  Aug 7, 2026
  1.0
  Got food poisoning from here.
• BK

  Breanna Keys

  Aug 3, 2026
  1.0
  Terrible I wish I could make it zero stars!! It sucks that this location sucks because it’s right down the street from my house and I’ll never go again! The old lady was so rude when it was me and my daughter’s turn to order. Really nasty bad attitude that I walked out!! I cannot have someone with bad energy making my phone .
• FM

  Florida Mami

  Jul 28, 2026
  1.0
  My first two experiences at this Subway in Katy were terrible. The first time, the employee barely acknowledged me, hardly said hi, and made my sandwich so carelessly that it was falling apart in the bag. I let it go and gave them the benefit of the doubt. Today, I came back after the gym, and it happened again. No greeting, no “What can I get for you?” I said hi first, and the employee rolled her eyes and gave me a rude response. I told her, “It’s okay, I’m leaving. I don’t even want the food anymore.” This was my second time being treated this way for no reason. At this point, I can’t help but wonder if bias played a role because I’ve never experienced customer service like this. Either way, no customer deserves to be treated this way. I won’t be returning.
• KZ

  Karen Zarate

  Jul 28, 2026
  1.0
  yeaaah, these employees really do mess up your order and try to basically gaslight you saying that you’re the one that said the wrong thing. mind yall, I was speaking in Spanish as I was ordering, the employee still somehow messed up my order & got upset when I corrected them on what I wanted. definitely don’t waste your time at this location. If you speak to them in English or Spanish, they’ll still mess up.
• NN

  Neal

  Jul 22, 2026
  1.0
  I rarely leave negative reviews, but this experience was disappointing. My sandwich was so heavily salted that it was practically inedible, so I politely brought it back. Instead of receiving an apology or understanding, I was met with attitude and poor customer service. Mistakes happen, but how a business handles them is what matters. Unfortunately, the staff made me feel like I was the problem for returning a meal that couldn’t be eaten. I won’t be coming back, and I hope management takes customer service more seriously.