GS
Gagandeep Sandhu
Jul 14, 2026
I visited the Subway in Italy, Texas, and ordered a pizza. Unfortunately, the pizza was not baked properly at all. As shown in the photo, it was falling apart. When I told them, after I paid, one employee named Dakota called another staff member over, and both of them removed their name tags. However, I did manage to read Dakota’s name. I urge management to retrain staff on how to properly make the pizza, and ensure customers only pay after they receive their order.