JB
Jennifer Baldwin
Aug 17, 2026
Worst experience I’ve ever had at a Wingstop. Flight landed at 10:50pm. Placed order for food at 11:52pm for delivery on the Wingstop app. Not their fault, but DoorDash wasn’t able to find a driver, so by 12:30am, I’m calling the store to see if I can get an uber to come pick it up instead. I get no answer, call again a couple mins later, no answer, call a few mins later to see if I can just cancel the order all together as there still was no DoorDash driver assigned at this point, and no answer. Attempted to call one more time with yet again, no answer. Mind you they close at 1am, I start looking for an uber, as I’m in a hotel, stuck overnight due to airline delays, and the closest driver is 12 mins away. As I’m attempting to call the store for the fifth time, a DoorDash driver was assigned to the order. At this point I have no idea how long my food sat there waiting to be picked up, but it could have been considerably less if there was someone to answer a phone call. I got my food at 01:08am. Fries were soggy and cold, 2 of the flavors of wings were the wrong flavor, one of the drinks was wrong, and no napkins or utensils in the bag. Highly HIGHLY disappointed, and it was just the cherry on top of a highly stressful and chaotic day/night.