AM
andre martinez
3 days ago
Please avoid ordering from here, As the last person said in the post whats the point of staying open till 1am if your going to REFUSE to take ORDERS at 12:30. I placed a order on ubereats around 12:30ish around there and nobody had accepted it until this uber eats driver did at 12:33 i believe. I wanted to make sure that the store had my order so i called and was told my this im assuming n a girl says that they stopped taking orders at 12:30 and how they refused to make it. Then she proceeds to put me on hold for maybe 5 minutes and tells me that "someone else" picked it up which is weird since she just told me they REFUSE to make it. I then explain to her that nobody accepted my order thru the app which she says "oh someone came for it" n thats another thing do yall not confirm orders before u give them out like? Mind you last time i called they hung up on me on PURPOSE.. MIND YOU I CANT EVEN CANCEL THE ORDER THEY HAVE TO DO IT!! (ps i will be doing the survey cuz i am that PETTY)
LS
Latisha Smith
Aug 16, 2026
this Wingstop is always disappointing. The food is ALWAYS cold, like it’s been sitting there forever. Every time I go, same thing, nothing changes. They also put way too much seasoning on the fries and all over the food .The wait time is always crazy, and I never see this place getting better. And if you call, you’ll probably get one of the rudest cashiers.At this point, it’s not even worth coming back. Same thing every time.
I’m disappointed with the experience I had at this location. I placed my DoorDash order well in advance, yet two different DoorDash drivers arrived and both informed me that my order still wasn’t ready.
What is the purpose of allowing customers to place orders in advance if those orders are not being prepared in a timely manner? Customers reasonably expect advance orders to be ready around the requested pickup time, especially when delivery drivers are being dispatched to pick them up.
I also noticed that the location has multiple negative reviews, with responses from what appears to be the owner or management. While responding to reviews is appreciated, the more important question is whether anything is actually being done to address the recurring issues customers are reporting.
I hope management takes these concerns seriously and makes meaningful improvements to the customer experience. Consistently receiving negative feedback without addressing the underlying problems reflects poorly on the establishment and ultimately hurts both customers and employees.
JW
Jewel Wheeler
Aug 7, 2026
How does a food establishment that offers fountain beverages have no ice? Also, ridiculous to wait 30 minutes after a set pick up time for the order to be ready. Management also needs to train staff on ensuring all ranches and extra sauces that were placed in the order make it into the bag and not act inconvenienced when asked for the items that were ordered and they failed to bag.
AB
Adam Briscoe
Aug 5, 2026
Total failure. I ordered dinner for my family before I went to work. Got there when it was supposed to be ready at 6:15. Left at 6:48, EMPTY HANDED, because I had to go to work. The monitor on the wall when I walked in said they were bagging up my order, 20 minutes later the monitor said it was ready. I asked for them to at least give me what they had.
Avoid this incompetence