Wingstop

Reseñas

• MB

  M B

  Aug 8, 2026
  1.0
  So about three weeks ago on Thursday 7/16 I ordered through their app, which I have done numerous times. My boyfriend went to pick it up and when he got there the girl at the front told him they didn’t have the order and if we wanted it we would have to pay again. I had a confirmation email that I paid with Apple Pay and the money came out of my account. I had sent him a screenshot of my confirmation email but they were adamant they didn’t have the order so he left. I called up there when he left, the girl then told me “oh we do see the order but it still doesn’t say you paid for it.” I told her again about the email and the funds coming out of my account she said “oh they will be back in your account in 3-5 business days”. She also said “this has happened before and it always goes back into the customers account”. I told her that if this is an ongoing issue ok I will wait for the money to be returned to me, I just didn’t want someone to be lying to me and getting free food I paid for. Fast forward a little over a week later, I went into the store on 7/27 and spoke with Myra, she told me no one reported anything about what happened. She said they have a process if someone needs a refund they send a picture of the receipt to the district manager for those to be processed. Myra checked her phone for any incident report on my order and the girl from the original night did not send her any documentation that I was going to get a refund because of this so called computer issue where they got my order through their app but it still showed as unpaid. She said what I said doesn’t make sense because an order cannot even go through the app if it is not paid for. She seemed nice because she then took a picture of my confirmation email and said she would send it to the district manager to get the refund process started. She also stated that she would follow up on Friday 7/31. I have not gotten a refund or heard from anyone at this location. I have a full time job and young child. I don’t have the time or energy to be going back and forth with this location. All I ever wanted was my money back. So here we are 3 weeks later with no resolution. I will never in my life come back to this location. If a manger or someone reads this please give me my money back and look into whoever worked at night on 7/16 because at this point it just feels like they told me all this then ate my food after I left.
• AA

  asd asd

  Aug 5, 2026
  5.0
  Yummy good
• AB

  Ashley Brown

  Jul 2, 2026
  1.0
  My husband I went to this store for a DoorDash pick up. I watched the lady at the register dig in her nose and touching on her face then she went right to fixing orders and taking money.
• LF

  Letra Fields

  Jun 20, 2026
  3.0
  Ok so had to knock points off because the fry seasoning is horrible now. That use to be why I go to wing stop. Get the fry seasoning back on point.
• SV

  Silvia Ventura

  Jun 18, 2026
  1.0
  Wasted my time and gas ordering from this place. Placed an order and they left a second order of fries out. Went home and had to come back almost 10 mins. away after a long day at work