The UPS Store

Reseñas

• CZ

  C Zag

  May 22, 2026
  1.0
  Unfortunately, the other reviews are accurate. This location has some of the worst customer service I’ve experienced. I understand Amazon returns can probably be frustrating for employees, especially when customers show up unprepared, but that doesn’t excuse the attitude and treatment from staff here. I’m always organized, have my labels ready, and try to make the process as easy as possible. Yet the second employees realize it’s an Amazon return, the tone and behavior completely change. Most times, it comes across as rude and unnecessarily hostile. This is a UPS location that agreed to accept Amazon returns as part of its business. Customers should not feel like an inconvenience for using a service your store offers. A little professionalism and basic kindness would go a long way.
• CS

  Cheyanne Schraeder

  May 6, 2026
  1.0
  This place is a hot mess. Packages strewn everywhere. Staff cannot even find Amazon orders that are shipped directly to this location. The person working seemed confused and kept asking if I was sure that my package got delivered despite me showing her the delivery confirmation with the address. Very unorganized and rude location.
• TM

  Tonia McDaniel

  Apr 20, 2026
  1.0
  This UPS store is the worst when it comes to customer service! The manager is rude and argumentative! Even when you have drop off instructions he ignores them and does what he wants. I will NEVER stop here again. And sadly he is teaching his employees to be the same.
• JM

  Judith Molina

  Apr 17, 2026
  1.0
  Rude service. FYI if you need something printed they charge you $6.30 for one single copy.
• SA

  susana aguirre

  Apr 9, 2026
  1.0
  I recently visited this UPS Store to return an Amazon package, and the experience was extremely disappointing. The scanner couldn’t read my return code and insisted on charging me $3.25 for a small piece of tape. This location shows a clear lack of professionalism and courtesy. I do not recommend using this store.