The UPS Store

Reseñas

• RH

  Ray H

  Jun 5, 2026
  1.0
  Whoever that man was today who was giving instructions to the female employee on how to cash out some items that I purchased, there was no need to speak to her in such an impatient and inappropriate manner. Thanks for making all of the customers feel uncomfortable because of your attitude. And if you're the manager, please try to humble yourself as we all need to learn new tasks at some point before becoming proficient.
• JB

  Jane Brennan-Martin

  May 25, 2026
  5.0
  Always had great service here. Try not to go during lunch or Saturday. Charles is fabulous. Ask for Charles.
• SL

  Suzanne Lecocke

  May 14, 2026
  5.0
  Close location. Good staff. Shipping and returns are easy.
• CO

  Chris O'Toole

  Apr 22, 2026
  1.0
  Horrible - DO NOT GO HERE- needed a small piece of tape and they made me leave and go next door. Horrible and the worker behind the desk even said they know they are bad.
• TR

  Tawana Rose

  Apr 22, 2026
  1.0
  The customer service at this location by your manager, Charles was absolutely horrible and unacceptable. I paid $183.00 for a package to be delivered the next day by 10am for my clients special occasion and it was not delivered so she wasn’t able to wear her outfit for that special occasion. Charles said I would receive and email regarding my refund which I never received. I went back to the store on Post Oak Blvd 4 days later to find he hadn’t submitted the claim. He placed it in the system that day and when I returned to tell him I had not received a refund he informed me that it was just my lost because it didn’t arrive on time because of weather conditions, but I never received anything from UPS to inform me of that! His rudeness and manner in which he handled this issue is a terrible representation of the company! I feel that something should be done to rectify this issue. Dr. Tawana Rose