JR
Joshua Rendon
Aug 10, 2026
They messed up my sandwich then refused to remake it and started talking shit in Spanish because they thought I couldn’t speak spanish
So my friend called the store this morning to clarify if in fact it was 3 cheeses for a foot long sandwich and according to the manager it was 4 slices of cheese and not 3 slices. She also asked if all the staff were aware that it was 4 slices of cheese and not 3 slices and according to the manager all the staff were aware
I just ordered a foot long sandwich and the lady gave me 3 cheese on my foot long. As it was my first time at this location I asked her if it was a mistake as they always give me 4 slices of cheese for a foot long sandwich she started no it was no mistake but at this very location they give 3 slices of cheese for a foot long sandwich. Do what you want with this information
F2
Food Critic 22
Jul 11, 2026
This location used to be the best one out of all the ones near my house and it became the one we would go to any time we wanted subway no matter how far away or out of the way it was.
We had less issues with our orders at this location, THAT WAS UNTIL TODAY! WE LITERALLY HAD THE WORST EXPERIENCE AT THIS SUBWAY AND HONESTLY , THE WORST OUT OF ALL THE SUBWAYS WEVE BEEN TO.
We placed an in-app order . We pull up and can see there is one lady in there making our sandwiches. It wasn't busy. They had been open for a little bit. We get our food and go home. We get home and notice that the toppings on the sandwiches were swapped. We go back and inform the lady that it was wrong. She then proceeded to argue that it wasn't wrong and finally after some back and forth she reluctantly agreed to remake them. We get home and again one sandwich was STILL WRONG. So we drive back there again and try to tell the lady exactly what is missing from the sandwich and she proceeded to pretend to be stupid and SHE REFUSED TO REMAKE THE SANDWICH, REFUSED TO GIVE US THE COPY OF THE RECEIPT BACK AND REFUSED TO REPRINT THE RECEIPT... SHE TOLD US TO COME BACK ON MONDAY BUT WOULDN'T SIGN AND DATE A NOTE STATING THAT SHE TOLD US TO COME BACK ON MONDAY (SUPPOSEDLY THE MANAGER IS BACK ON MONDAY) ..
THIS LADY REFUSED TO ADMIT HER MISTAKE, SHE REFUSED TO APOLOGIZE, SHE REFUSED TO GIVE US A REFUND (STATING THAT ONLY THE MANAGER KNOWS HOW TO DO THAT BECAUSE SHE WAS NEW) ,WE HAD TO WAIST OUR TIME AND GAS TO BE TREATED LIKE GARBAGE AND LIKE WERE THE STUPID ONES, WHEN WE JUST WANTED WHAT WE PAID FOR!!!
SHE WAS SEEN USING HER PHONE AND THEN GOING BACK TO MAKE SANDWICHES WITHOUT CHANGING HER GLOVES.
SHE CLEARLY DOESN'T KNOW HOW TO ADMIT SHE WAS WRONG, APOLOGIZE, HOW TO SPEAK TO CUSTOMERS, OR KNOW ANYTHING ABOUT FOOD SAFETY.
My daughter & me came here today like around 4pm I had a few sandwiches to order the first worker wasn’t friendly at all, also she was rather rude, impatient if you ask me, so the other short girl helped us she was very nice & friendly🤞🏽💯, I ordered 4 footlongs & then got back in line & ordered another footlong, seems like you barely get any meat mostly vegetables, also feel like the ac wasn’t working properly maybe that’s why the meat & vegetables wasn’t all that cold or fresh looking & 3 cookies that tasted like they’ve been in the tray all day, I could’ve kept my 1.80 cents,