CR
Christian Felipe Vargas Rojas
Sep 4, 2026
I am writing to express my strong disappointment with the customer service I received today. My pickup order was scheduled for 12:25, and I arrived precisely at that time. While another cashier was assisting me, the employee preparing sandwiches interrupted our conversation in an unnecessarily aggressive manner, rudely informing me that the order had just come through and that I needed to wait. I have no issue waiting a few additional minutes for food preparation, but the disrespect and lack of basic courtesy were unacceptable. I addressed her unprofessional behavior directly before leaving without taking my food, and naturally, no refund was provided.
Has only one employee working after 4pm on a Friday, with a busy hotel convention within walking distance.
FM
Franklin Melody
Aug 8, 2026
First this is the third time I visited this place. The first time was great (order was prepared perfectly), second time I ordered the sub club and there was no roast beef on it (I reported it to customer service online with photos & no response). I decided to visit once more because I just told myself that I wouldn’t hold subway to disappointment over roast beef. However, I can now say, I will NEVER visit this establishment again. I ordered a footlong today & it came with a plastic string as seen on the photo. I thought at first, it was cheese or onion but NO it’s plastic. UNACCEPTABLE!!!! Don’t go here!!!
NJ
Nicole Jennings
Aug 8, 2026
Only person working there says "me no speak English" when asked questions. She also answered her cell phone and proceeded to have a long conversation in Spanish until the only person waiting to order said "should I go somewhere else?" Instead of charging my friend $7, the total was $22 for 2 meals of the day posted for $6.99 each. $14 would be understandable. What was the other $10? Just unchanging & super rude to American clientele. Beware. She doesn't care about you or your sandwich.
QG
Quita Greer
Jul 29, 2026
How can you run a business with only worker who doesn’t understand English! Couldn’t place my order cause the girl doesn’t understand what I’m saying Sad!!