EL
Elya Limousines
May 26, 2026
I walked into Subway and went straight to the restroom to wash my hands before ordering food. Instead of speaking politely, the manager/employee yelled at me from across the restaurant saying the restroom was closed. The way I was treated was disrespectful and unprofessional. Customers deserve basic respect, especially when trying to wash their hands before eating.
Very disappointed with the customer service at this Subway location. I entered the restaurant and headed to the restroom to wash my hands before placing my order, and the employee or manager loudly yelled at me that the restroom was closed. There was no reason to be rude or aggressive. A simple polite explanation would have been enough.
The experience at this Subway was uncomfortable and unprofessional. Before ordering, I tried to use the restroom to wash my hands, and the manager started yelling at me about the restroom being closed. Customers should not be spoken to in that manner. Respect and professionalism clearly need improvement here.
Much better than the subway on Westheimer
CP
Christopher Puga
Mar 10, 2026
The manager at this location is very rude. What an awful customer experience.
Best subway I ever been to. I go everyday now, great food, always friendly, and fast service
DD
Diego Davalos
Nov 27, 2019
These ladies pack a mean attitude!!! A smile won’t hurt anyone...might actually be good !!!