KD
Kimberly Dixon
Jul 21, 2026
Terrible. Just plain terrible. The service and quality of food are both horrific. I propose a community wide boycott of this location. Do better or leave. The managers names are posted on the sign inside above the entry of the kitchen. Everyone who visits should call and let them know -or maybe they just don't case based upon the history of reviews. I have vowed NEVER to patronize this place again.
ML
Meddling lupin
Jun 14, 2026
First off the restroom was horrible
When they asked if I wanted to be heated in the oven, I said yes, and they jammed it at the bottom of the floor of the oven between the floor and a rack and it smooshed. I asked the guy to wrap it separately. He literally stared at me and said you should’ve told me this before when he was wrapping it. Aswell even tho they put it in the oven it was still cold
JS
Jacqueline Simpson
Jun 4, 2026
Disappointed in this store the presentation inside was horrible they didn’t greet they customers in, the lettuce was discolored, counter tops all nasty, the guy behind there was sneezing without cover his nose and mouth and went straight back to fixing orders very nasty and left without getting food
They should close this store down or hire ppl there that don’t mind working and using they customer service skills
CE
Charlotte E
Apr 24, 2026
Approximately 11:30 my sandwich was purchased. My order was written and read to the lady behind the counter. My order was supposed to be a turkey sandwich on wheat with light mayo and light mustard, american cheese, spinach, lettuce, black olives, and cucumbers.
When I got back to the office, I unwrapped my sandwich & found that I was given a sloppily made tuna sandwich loaded with mayonaise and mustard, 4 spinach leaves, 2 1/2 cucumber slices, red onion and, a pinch of olives.
The main problem was that I ABSOLUTELY DO NOT LIKE SUBWAY'S TUNA. Approximately 11:45, I drove to the OST store with the sandwich, waited in line and asked for it to be remade. The lady behind the counter insisted that "It's not my problem". I repeatedly told her that I wanted pavo not tuna. She insisted that it was my friend's mistake. After I said "pavo" she spoke to me entirely in spanish. I'm like ma'am I just want a sandwich that I can eat. She repeated in spanish that "it's not my problem" I asked to speak to the manager, she said that she is the manager. I said if you're the manager, don't you believe in customer service. I asked for a reprint of the receipt, she said she couldn't do it. I asked her for the corporate number, she refused to offer any information. There was so much back and forth. The she stated that she wasn't the manager. At this point I confused about her position. I just ended up purchasing another sandwich, took a picture of the sandwich that I left at the counter, then left the building.
I don't have a receipt for the 1st purchase which was a total of 3 sandwiches. I do have the receipt of the repurchase. I don't know the rude servers name but, the receipt says I was served by: 8988 4/24/2026 12:16:07 pm
SB
Shaiyonna Babineaux
Apr 22, 2026
Marianne is rude. Threw my chips, rollers her eyes cause I wanted extra pickles! Then when I told her what I wanted, she took her time assembling my food! I work At pls where I take customers! Day in and day out! I don’t give customers rude attitudes and act like just cause we’re about to close, that means I could be rude! I gave her the coupon and she told me “do it yourself”. I didn’t have to spend my money on the frozen and bad looking vegetables she gave me! I will be in touch with corporate