Subway

Reseñas

• SW

  Shanyia West

  Jul 12, 2026
  1.0
  places closed 20-30 minutes earlier than they were supposed to. Lady behind the counter saw my friends and i come in the parking lot with our car and hid in the back once we got to the door.
• AG

  Alondra Gonzalez

  Jul 1, 2026
  4.0
  Nicy was so nice I picked up my order 1 hour after I placed it as soon and I walked in she knew what I was there for. Thank you for being attentive we need more people like her. I was not able to access the parking lot because there was a tow truck blocking the entrance but I will be back great customer service.
• KH

  Korey Hodges

  Jun 24, 2026
  1.0
  Tried to make me a sandwhich with yesterdays leftovers that should’ve been thrown out the manager is rude and stands over employees backs to make sure they use the old Products first that look unappealing and wilted away not to mention spinach has slime on it and old I use to love this location but the manager that’s Hispanic older lady is the downfall of this location she talked very unprofessional and only worried about cutting workers for a subway Bonus as she said
• CG

  Chris Guess

  Jun 5, 2026
  1.0
  Dear Subway Customer Relations, I am writing to formally report an incident that occurred at the Subway restaurant located at 9025 Cullen Boulevard on June 4, 2026, at approximately 8:00 PM. During my visit, I ordered a Spicy Italian combo meal (sandwich, chips, and drink) along with an additional bag of chips. When it was time to pay, the employee handling my transaction turned the credit card terminal toward herself, pressed a button, and then turned the device back toward me to complete payment. At the time, I did not think much of it. However, after tapping my card and reviewing the transaction, I discovered that a tip had been added to my order without my knowledge or consent. While I noticed this before leaving the restaurant, I chose not to dispute it in the moment. Nevertheless, I find it unacceptable for an employee to add a gratuity without first presenting the tip options to the customer or obtaining permission. Unfortunately, this incident is part of a larger pattern of poor service at this location. Over multiple visits, I have experienced excessive wait times, unprofessional customer service, and a general lack of attention to customer satisfaction. While I have tolerated those issues in the past, having money taken from me through an unauthorized tip crossed a line. I believe this matter warrants investigation. Customers should be able to trust that employees are processing transactions honestly and transparently. I would appreciate your review of this incident and any corrective action deemed appropriate. As a lifelong Subway customer, I am disappointed by this experience and have decided that I will no longer patronize this location. Thank you for your time and attention to this matter. I look forward to your response.
• AG

  Anna Gutierrez

  May 30, 2026
  1.0
  The guy was super rude to a customer in front of me and then he had the guts to say I will clock out or quit an go outside and beat you!