JB
Justice Barnes
Jul 30, 2026
The establishment was terrible from the customer service all the way down to how they serve the food terrible service!!!
El Servicio al cliente es pésimo en esta sucursal, una de las empleadas mayores que me atendió pareciera que no le gusta su trabajo, le ordene un sándwich. De lo malhumorada y distraída que estaba lo empaco sin verduras, ignorado todo lo que le había pedido para mi sándwich, por atender a otros clientes. Lo peor fue que rechazo mi pago de $ 100 por que no aceptan esos billetes, me fui de esa sucursal. En lo personal deberían poner un cartel o aviso para que los clientes no pierdan su tiempo en la fila y al momento de pagar no sean rechazados como yo.
OT
Official Toebeans
Jun 25, 2026
If I could give Zero stars, I would.
As I was ordering, I spot 2 fat happy roaches slowly walking around like they pay rent there.
While she was making my sandwhich, she used 2 slices and split them in half to cover the footlong. No other location does that. (I eat Subway at various locations across houston 4-5 times a week)
I reluctantly payed for my food trying to give them the benefit of the doubt. Thats when I noticed the 2nd roach pretty close by. I said "This place is literally crawling with Roaches... ITS DISGUSTING"
SHE LAUGHED AT ME and I walked out so pissed off at the overall rudeness and disrespect this woman showed me. After thinking back on it, I didnt touch my food at all... I went back inside unfortunately.
I Asked for a refund but the lady refused to assist me with that. Claiming No reciept.. No refund...
I literally crumbled the entire meal into the trash can. NOBODY should be eating from a Roach infested resturant.
Yes, The other guy doesnt speak english because I tried talking to him when I came back in. So, I told him in spanish "There are Roaches here" He walked away and said nothing.
If you wanna get sick eat there...
HA
Hala Al-Hayek
Jun 12, 2026
By far my worst Subway experience ever. I’m not gonna give a 1 star review, because I don’t like doing that, but they nickeled and dimed the heck outta me. Oh…and no one speaks or understands any English. I tried asking for 1.5x protein (which is available on the app/website) and the gentleman asked me if I wanted a deluxe. I said no, and he quickly started getting agitated with me. I then told him to just put the regular amount and I’ll tell him how much more. He put the ‘regular’ portion, but it felt skimpy, so I asked for 3 more slices. Every item after that just felt like it was coming out of their own pocket, so I treated it like chipotle where you ask for a little more. They charged me 0.79 for those three extra slices of turkey…never had that happen before. Oh. And it took them like 10 minutes to figure out how much extra they should charge me btw. I’m never going back there
UT
UponGreatness TM
Jun 10, 2026
Poor customer service. Lady was rude and seemed annoyed with an explanation. Wouldn’t allow me to personalize anything on my order. I only continued to purchase due to little time for work lunch.