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Certificado por la marca

FedEx Ship Center

3.0
(958 reseñas)

Información del negocio

10555 S Sam Houston Pky W, Houston, TX
77071, Estados Unidos
(800) 463-3339
https://local.fedex.com/en-us/tx/houston/sgra

Acerca de

Servicio de envíoServicio de correoTienda de artículos de embalajeFedEx

Ubicación

FedEx Ship Center
10555 S Sam Houston Pky W, Houston, TX
77071, Estados Unidos

Horario

Lunes8:30 - 20:00
Martes8:30 - 20:00
Miércoles8:30 - 20:00
Jueves8:30 - 20:00
Viernes8:30 - 20:00
Sábado8:30 - 14:00
DomingoCerrado

Reseñas

3.0
958 reseñas
5 estrellas
377
4 estrellas
85
3 estrellas
59
2 estrellas
53
1 estrella
384
  • GG
    G G
    2 days ago
    1.0
    Delivery drivers refused to follow delivery instructions. Three years of case numbers and complaints has resolved nothing. FedEx is garbage company.
  • FK
    Farhan Khan
    5 days ago
    5.0
    Very convenient. Helpful staff. They offer cart to load your packet to bring in center.
  • RH
    Rixy Hernandez
    Jun 1, 2026
    1.0
    Cant get a person to speak with about tracking issues, its all automated… they rescheduled delivery twice and never showed up…. My package tracking keeps going to other states but not to my home… its ridiculous!!!!
  • AG
    Anton G.
    May 14, 2026
    1.0
    They don’t have a printer to print their labels, I had to drive to Walgreens to print their label - it’s so stupid
  • AP
    Ashlyn Pittman
    May 4, 2026
    1.0
    I had the worst experience with FedEx at this location. I paid $117 for EXPRESS shipping, and the delivery window kept changing—from 11:10 AM, to 5:00 PM, to “end of day.” Mind you, the facility is only 5 minutes away from my location. Why wouldn’t my stop have been prioritized? To make matters worse, the driver falsely marked the package as a delivery attempt. This is completely inaccurate—I was physically waiting at the gate from 3:00 PM to 6:00 PM. The delivery location is a school, and since it was a Friday, I made sure to be present because the gates are typically closed. There was no attempt made. After that, delivery was pushed to Monday. I contacted customer service, and while they were helpful, I was told I could pick up the package at 8:30 AM the next day and that someone else could retrieve it with the tracking number and a photo of my ID. This package contained awards for a cheer competition that I was organizing and hosting, starting at 9:00 AM. I sent a volunteer to pick it up, but when she arrived, Cynthia refused to release the package, contradicting what customer service had told me. She insisted I had to come in person or have it re-shipped—which made no sense considering it should have already been delivered. As a result, I had to leave my own event at 8:50 AM, drive to pick up the package myself, and return late—disrupting an event with over 200 spectators and 140 cheerleaders. What made this even more frustrating was the complete lack of care or concern from the staff. There was no sense of urgency, no acknowledgment of the situation, and no apology for the inconvenience. Not only was this incredibly stressful and inconvenient, but I was also never offered any refund for the expensive express shipping that was not honored. This was, without a doubt, the worst FedEx experience I’ve ever had.

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Certificado el 21 de junio de 2026Yext Knowledge Graph
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