Above and Beyond
Skyla was incredibly kind and went above and beyond to help us with a package that had unexpectedly been shipped back to the sender, despite customer service telling us it would be available until the end of the day. We came in shortly before closing, and she took the time to check multiple times and genuinely did everything she could to help us.
Her patience, kindness, and willingness to go the extra mile really stood out. We’re very thankful for her help and hope she gets the recognition she deserves. Thank you, Skyla!
Excellent customer service and great place to visit when retrieving packages
CC
Cynthia Chiu
Jul 21, 2026
Absolutely terrible service – lazy drivers and outdated, dynamic-shifting customer service. I am extremely frustrated with the service here. The delivery driver didn't even attempt to deliver my pack and forced me to come get it myself. This is 2026—requiring current term paper billing paper document is ridiculous. The employees are incredibly rigid, inefficient, and lack any basic customer service skills.
Avoid this location if you can. Zero efficiency and zero stars.
CT
Charles Thompson
Jul 10, 2026
I read some of the previous reviews. I must say, I DID NOT have the same experience this morning; Friday 7/10/26. Mohan engaged me professionally and immediately. The other two front desk folks were helping other customers, but when I said Good Morning to everyone, they responded. Bi-directional respect, ensures Great Customer Service! That’s what I received this morning from Mohan!!
Delivery drivers refused to follow delivery instructions. Three years of case numbers and complaints has resolved nothing. FedEx is garbage company.