CM
Ciera Melendez
2 days ago
I walked into FedEx having no clue what to do to print out papers for my interview. Sylvia was amazing. She gave me the email to send the documents and she even fixed it so it looked more professional. It was in a rush but she got me out of there in a few minutes. I appreciated her help. Thanks to her fixing the documents I feel confident about my interview.
AH
An'Tneal Harris
Aug 13, 2026
Shoutout to Sylvia for always being amazing and working her hardest, even when she's run ragged. Management really needs to step up—it's disheartening to watch employees like Sylvia and her colleagues carry the whole workload while the manager stays hidden away in the office all day.
I had a very disappointing experience at this store yesterday. When I walked in, a lady working there looked at me and gave me a dirty look, which immediately made me feel uncomfortable and unwelcome. I then waited for assistance and eventually asked another employee for help, but he was extremely rude and dismissive toward me.
The only positive part of my experience was an Asian gentleman working there who was genuinely helpful, polite, and willing to assist me. I really appreciated his customer service. Unfortunately, the overall experience left me feeling unwelcome and disappointed. Regardless of who walks through the door, every customer should be treated with basic courtesy and respect.
PM
Pebbles Mailed
Aug 1, 2026
Sylvia’s customer service is always top tier and she is very very helpful.
When I walked in the store today I was so happy to still see her here.
Way to go Sylvia!
CP
Cindy Precella
Jul 21, 2026
Sylvia is the best!! I walked in and had no clue what to do, she stepped up and helped me with everything I needed.. I knew as soon as she said “girl” I knew we were good. She is very friendly and need more people like her. This store will always be my go to, as long as she is there ❤️