DIOR

Reseñas

• HH

  HAth

  Jun 17, 2026
  1.0
  I’ve been shopping luxury brands my entire life, but I’ve never been treated the way I was at this Dior store. I stopped by to purchase a belt and was browsing the selection. A sales associate named Jasmine introduced herself and asked if I needed assistance. I thanked her and politely explained that I preferred to look around on my own and take my time deciding. In fact, I was seriously considering purchasing two belts. Unfortunately, despite repeatedly telling her that I wanted to browse independently, she continued to interrupt every few minutes asking if she could help. I understand that customer service is important, but there is a difference between being attentive and being overly persistent. What should have been an enjoyable luxury shopping experience became uncomfortable and frustrating. Instead of feeling welcomed, I felt pressured. After multiple interruptions, I put everything back and walked out without making a purchase. A luxury shopping experience should allow customers to browse comfortably and make decisions at their own pace. Sadly, that was not my experience. I will not be returning to this location, and I hope management provides better training on respecting customers’ personal space and shopping preferences.
• FV

  FNU Vidiayanti

  Apr 21, 2021
  1.0
  Poor customer service