I told the girl I needed to do a bridge pay, she said I couldn't do one because my line was disconnected......like...... then I tell her I always do a bridge pay after my line is cut off, then she goes oh yea ok its 25. I pay with 2 20s. She said she had no change so I have to go get change from somewhere else. 0/10 experience
YA
Yafet A.Habtemichael
Jan 16, 2023
The customer service at this store was amazing including the store manager Reniee, who is very attentive & knowledgeable. I would recommend this store to anyone store I’ve been too. Thank you for your service.
Great service very satisfied!
AE
Addiegluc ose Edwards
Jul 13, 2019
Williamstown Customer was Excellent from Dominic and Omar in providing Upgrade to my phone and service changes
JB
Jessica Blankenship
Dec 11, 2012
The people are nice enough if you go into the store, however, trying to call the store is a big problem. I went there 2 weeks ago over phone issues. I was told to leave my phone with them and since I had no car they would ship a new one to my home address and it would arrive in 3 business days. well... we're going on 2 weeks tomorrow and I still haven't received my new phone. I have been trying to call for over a week now and every time I do I either get a voicemail message or hear the sound of what sounds like someone picking up the phone and hanging it up!
Seriously I have called another 10 times in a row after first posting this review and every time I've been hung up on after 3-6 rings! What a joke!