Best Western Galleria Inn & Suites

Reseñas

• NE

  nancy m espinosa

  2 days ago
  5.0
  I have stayed here 3 times now, and have always been greeted with a friendly face. Cicha, the morning front desk lady, (sorry if I missed spelled the name), has always gone about and beyond to help me. I was up this last time for surgery and she made sure to put on the 1st floor. I did t even have to ask. Thank u again for very smile.
• CJ

  Carl James

  6 days ago
  5.0
  Perfect stay! The location is ideal for shopping and business. Rooms were spotless, breakfast was good, and the team was super helpful. Highly recommend!
• SF

  Sean Foster

  6 days ago
  4.0
  Great location near the Galleria. Rooms were clean and staff friendly. Parking fees were a bit high, but still a solid stay for the price.
• GL

  Gerardo Lopez

  Aug 23, 2026
  3.0
  We stayed at this hotel recently, and our experience was just average. The rooms were what you would expect for the price; everything was clean and in good condition. There was only one towel, but when we asked for more, they brought them immediately. The front desk also provided free toothpaste, and the staff was friendly. The hotel is well-located for the area and offers free parking—a definite advantage, as not all nearby hotels do. However, there were two particular downsides. The elevator was unreliable; on three occasions, we had to use the emergency stairs. The other issue was breakfast: upon arrival, we were told—and the posted information confirmed—that it ran until 10:00 AM on Sundays. Yet, when we went down at 9:30 AM, it was already closed, and another staff member told us it ended at 9:00 AM. We missed out on breakfast entirely due to this major communication and operational error, which needs to be fixed. It is a hotel that covers the basics; it isn't luxurious or particularly attractive, but I would recommend it for short stays in the area if you want to save money. If budget isn't an issue, there are other options very close by.
• BR

  Bethany Ross

  Jul 29, 2026
  5.0
  First and foremost I’d like to say thank you so much to Dede for making my 2 week stay here smooth and easy. It was a joy waking up every morning and seeing her down there. It’s a pretty decent hotel they are clean and you feel safe here. I’d recommend anyone who’s on a budget but want something in a decent neighborhood to stay here.